Topic: Mail folders

[Bobby]

Is there a way to make folders created with the browser based mail programs, (webmail and twiggi), and folders created with workstation based programs, (Outlook Express, Netscape, Eudora), work together?

If I create folders in Outlook, for instance, they are seen in some places on Twiggi, but not on others.  I had the same problem in webmail.  The converse seemed to be true, also, that if created via the browser based systems they are not always recognised by the workstation based programs.

This is a problem as I am migrating a whole company from a POP server to the IMAP in v5.  It would be ideal to have everything be the same no matter what program looks at the  mail.

Anyone else experience this issue?

~Bobby

[Chris O'Donovan]

First, is MSOutlook using POP or IMAP? Make sure it's using IMAP if you want to use both MSOutlook and webmail. IMAP has other advantages as well.

Second, I believe that MSOutlook doesn't look for new folders on the IMAP server after it is first configured. A work-around may be to tell MSOutlook to leave _all_ folders on the server and to remove and than add the IMAP server when there are new folders.
I believe the problem is that many mail clients don't use IMAP servers properly. Mozilla Mail seems to be an exception and I've read that Eudora also works well with IMAP servers.

An advantage of not using MSOutlook is that you avoid its "autovirus" features.

Chris

[Bobby]

Thanks Chris,

As much as I love outlook, and would love to blame it all on it, there seems to be another issue lurking.

I have set the outlook account to be IMAP.

You are right that Eudora and Nutscrap work better, but the folder issue is still not as smooth as one might like.

I set up some folders with Eudora on the IMAP server, and they are seen in some sections of Twiggi and not others.

Not sure if there is an easy answer, but I know this will bite me if I don't find the fix.

~Bobby

[Chris O'Donovan]

Do the folders set up in Eudora work properly with webmail? If they do then I think that the problem may lie with Twiggi. On the Twiggi homepage it has this information

  // for mailboxes with a message count above this number,
  // the mail folder listing is cached in a file
  // set to 0 to disable caching entirely
  $config["cachethreshold"] = 0;

is this set to 0 in your /etc/twiggi.conf?

Some other suggestions:

The client (Eudora/Outlook/Twiggi/etc) may only check the folder list when it logs in to the IMAP server so you could try making sure that you log out and log back in with the client if you have created a folder with a different client.

The client may keep its state even if you have logged off from the IMAP server so you could also try quitting and restarting the client. With MSOutlook, because it is integrated with the OS, you might try restarting MSWindows as well.

Finally, with a browser based client there may be a caching issue.

Chris