Topic: FTP/SSH from external address?

[Melanie]

I'm having difficulty FTPing to my home e-smith box from work.  I can FTP from work fine when using MS Internet Explorer.  But when I use any other FTP client, like the windows command line, I get "Host is unreachable".

I'm having the same problem with SSH.  I've installed the SSHClient on my home and work computer.  I can connect from home but not from work; again I get "Host is unreachable".

It's a basic installation.  No customization.  I enabled public ftp and ssh from the e-smith-manager.  I always use the static IP address to connect, so I'm sure it's not DNS related.

The stats:
    e-smith version: 4.1 beta 3
    connection:  static IP, cable modem, @Home network
    clients:  one only...NT box

Any help is appreciated.
Melanie

[Michael Maxwell]

Hi Melanie,
Melanie wrote:
>
> I'm having difficulty FTPing to my home e-smith box from
> work.  I can FTP from work fine when using MS Internet
> Explorer.  But when I use any other FTP client, like the
> windows command line, I get "Host is unreachable".

This is most likely because your pc at your work is not front up on the internet ? and runs via an proxy. The ftp command in dos will not work because ftp in dos will not use the proxy. As for the ftp clents you will need to setup them up. Look in your internet explorer under lan settings and get your works proxy address and port (proxy.yourworkdomain.com at port 8080)

Also make sure that ftp access is open to the world/internet in your e-smith manager

>
> I'm having the same problem with SSH.  I've installed the
> SSHClient on my home and work computer.  I can connect from
> home but not from work; again I get "Host is unreachable".

SHH like telnet is not open to the world/internet (to open it to the world would make your e-smith box unsecure)

>
> It's a basic installation.  No customization.  I enabled
> public ftp and ssh from the e-smith-manager.  I always use
> the static IP address to connect, so I'm sure it's not DNS
> related.
>
> The stats:
>     e-smith version: 4.1 beta 3
>     connection:  static IP, cable modem, @Home network
>     clients:  one only...NT box
>
> Any help is appreciated.
> Melanie

Thank, Michael Maxwell

[Melanie]

Michael,

Thank you very much for your reply.  I had considered the proxy issue; but I am able to command-line ftp from work to other sites such as ftp.microsoft.com, ftp.e-smith.org., etc.  For that reason, I thought it might be a problem at my end.  

Also, for the other ftp clients, I have tried setting up the proxy info as you suggested, still no go.  And I verified through e-smith-manager that ftp is set "public".

Can it still be a proxy issue if I am able to command-line ftp from work to other sites but not my own?

Thanks again
Melanie

[Melanie]

Michael,

Thank you very much for your reply.  I had considered the proxy issue; but I am able to command-line ftp from work to other sites such as ftp.microsoft.com, ftp.e-smith.org., etc.  For that reason, I thought it might be a problem at my end.  

Also, for the other ftp clients, I have tried setting up the proxy info as you suggested, still no go.  And I verified through e-smith-manager that ftp is set "public".

Can it still be a proxy issue if I am able to command-line ftp from work to other sites but not my own?

Thanks again
Melanie

[Darrell May]

Melanie wrote:
>
> Can it still be a proxy issue if I am able to command-line
> ftp from work to other sites but not my own?
>
> Thanks again
> Melanie

I would say no.  Must be something else.  What happens when you try to simply ping your e-smith ip address?

[Melanie]

When I ping any outside address (other than my own) I get "request timed out".   This is regardless of of the timeout period I set in the command.  However, I can ftp to these sites via command line.

When I ping my home IP address I get "destination host unreachable".  However, I can http and I can ftp via MS IExplorer.  But I cannot ftp via command-line or any other client.

If it were not for my being able to connect via IExplorer, I would have guessed that the cable ISP I use was blocking access to the ftp ports.

Any ideas?

Thanks
Melanie

[Michael Maxwell]

Hi Mel,   If you are running dos @ work try  "tracert e-smithboxip" (ex tracert 202.147.67.1)
or under unix try "traceroute e-smithboxip"

Thanks, Michael