Topic: mail date and time

[Hoay Fern]

hi,

today i have sent 1 email from outlook express to myself for testing purpose because i found that the time amd date is wrong when i received

after i sent it out, i received it back because i sent to myself:

i double clcik the email and found below info:

emails sent's date and time:
Wednesday, December 05, 2001 8:27 AM

this date and time is correct

but when i go to outlook express and see the recived column

the date and time shown is:
12-4-2001 4.28 PM

May I know how can I correct the incoming emails date and time.

the recived date and time is wrong, how can I correct it ?

please assist

hoay fern

[Chris O'Donovan]

Check the "Date and Time" panel of the e-smith manager and see if the clock on the e-smith server is set correctly.

Chris

[Hoay Fern]

Hi,

I have check the date and Time in the control panel of the e-Smith

i get below output:

Current setting: Wednesday December 5 2001, 10:52:48 AM Asia/Singapore


the Date and Time is correct, but why the received time for incoming emails is not correct ?

I have to correct it because it is important

please assists

hoay fern

[Marcos Migliorini]

Hoay,

I have the same situation!!

I can´t understand...

Also for me is important the exactly time in the received emails!!!!

Thanks in advance....

[Hoay Fern]

Hi Marcos Migliorini ,

You mean after u check the Date Time in E-Smith Manager correct, but when incoming, the Received Time it didnt show correct time ?

have u solved it ?

anyone can help ?

Dont know is the Qmail problems or E-Smith server problem ?

hoay fern

[Marcos Migliorini]

You are right!! That is my situation!
I did not resolved!!

[Dan Brown]

You know, I don't think either of you has a problem as such.  Take a look at the message source (maybe via the webmail), and you'll probably see lines like this at the top:

Received: (qmail 1472 invoked by alias); 4 Dec 2001 19:48:33 -0000
Delivered-To: alias-localdelivery-dan@familybrown.org
Received: (qmail 1467 invoked by uid ; 4 Dec 2001 19:48:33 -0000

These are qmail timestamps, and they're in UTC.  Could LookOut Express be interpreting these incorrectly?  I've noticed that both Outlook and Outlook Express display a received date that doesn't have any relationship to any of the dates listed in the mail headers, which I'd consider buggy behavior.

[Hoay Fern]

hi,

how long did you face this problem ?

no1 can help ?

hoay fern

[Hoay Fern]

hi Dan Brown

you mean is not the QMail or E-Smith problems but the outlook express interpreting these incorrectly?

How can we correct it ?

please assist

hoay fern

[stephen noble]

> How can we correct it ?

ask your friendly microsoft dealer

[Hoay Fern]

Hi,

when i sent out email to external , i ask my friend to check the time and date for me.

the actual time and date i sent out is:

Wednesday, December 05, 2001 11:59 AM

i double click the email that i sent out and found the Date Time is :

Wednesday, December 05, 2001 11:59 AM

but he told me in his receieved time is:

Thursday, December 06, 2001 3:59 AM

which is additional 3 hours.

can u explains why it happens i sent out emails to external ?

I ask him to send and received to himself.

he told me that the sent date and time and received date time all correct.

sent and recived date Time
Wednesday, December 05, 2001 12:18 PM

I think it is not outlook express prob but the E-Smith or QMail prob because i sent out email to external people, the Sent Time is correct but when they check the received Time is not correct.

It happens when i received emails from external, the received time also not correct. But the sent time is correct.

It is very strange.

hope anyone can offer some helps because it is very important

if the Date Time is not correct, the customer might blame us for the delay and might cause some misunderstanding because the date time shown is not correct.

I apprecaite if anyone willing offer some help

thanks

i need help very urgent

hope can get response from any1

[Neil Hart]

Why not try a different windows email client?  There are serveral free ones  available.  This will help prove where the problem lies.

Neil

[Dan Brown]

As I said, the date/time displayed by Outlook and outlook express don't seem to have any relation to anything in any of the headers.  Where the information comes from, I don't know.  However, I still think your issue has something to do with a confusion about time zones somewhere, the reason being that the time is "off" by exactly n hours.  It's only a guess; I haven't noticed any sort of a similar problem.  I don't believe it's a qmail or an e-smith problem, but all I can do at this point is to guess.

BTW, check your math-- from 1159 on 5 Dec 01 to 0359 on 6 Dec 01 is a difference of 16 hours, assuming the same time zone.

Have your friend take a look at the headers of the message he received, and see what they say for the date.  IMO, if the client is showing a different time than the mail headers, it's a client bug.

[Jeroen]

I think Outlook (express) shows the date and time of wich the msg is first received in de Inbox of Outlook (express). I agree with Dan that it's a problem of Outlook.

[Ed Form]

Since the originator of this query is in the Far East and the time difference from him to EST is probably 16 hours, the most likely cause of this problem is that the time zone on the machine running Outlook-virus-importer is probably set to EST. It's very easy to miss the part of the Windows setup where you change the tinme zone from the default.

Ed Form

[Hoay Fern]

hi everypne,

thanks for all of your response.

as a conclusiogn, all of u agrees is nto qmail or E-Smith Server prob, it might be Outlook Express problem, am i right to said that ?

hoay fern

[Dan Brown]

Without your answering some of the questions posed, it's impossible to say for sure where the problem is, and I guess it's possible that it's with either qmail or e-smith.  Doesn't seem likely, though.