Topic: Problems receiving some emails

[Erik]

This has been stumping me for a couple of days:

Every so often, people who send an email to a user on My e-smith server receive the following error;

------------------
This Message was undeliverable due to the following reason:

Your message was not delivered because the destination computer was
not reachable within the allowed queue period.  The amount of time
a message is queued before it is returned depends on local configura-
tion parameters.
---------------

I suspect there are too many messages in queue  for receipt and some of them eventually time out. Upon experimenting, I discovered that smaller messages, ie. messages with a subject of something like 'testing the account' and a body of a few words, went through fine. But the email disappears into cyberspace as soon as the email becomes a paragraph or two in length. It does not even show up on my logs as a failed message. I have no record of it. Is there a way to increase the queue period to a greater amount to let these emails sit tight until they are tended to. I am pushing a lot through a small amount of bandwidth.

NOTE: this is not a problem with attachments, they come through OK if the message text meets the above parameters.

Any help would be greatly appreciated as users are losing vital email.

Thanks,
Erik

[Erik]

To add to the above question,

It seems as though no emails above a few k in size get delivered. They don't even show up in the logs. (these are emails sent both from the e-smith users and outside senders).

Any thoughts?

Erik