If the Hylafax is using the LT Winmodem driver, then I would suggest that you replace the internal modem with an external version of the modem. Winmodems by nature do not work well in Linux ( lack of good support). Even when they work in Windows they can be serious CPU hogs. A hardware modem will always perform better than a software modem. My guess is a poor driver or resource conflict ( irq / io base).