Hello Richard,
By default, each user's home directory (as defined in the /etc/passwd file) is not writeable. This is a safety precaution to prevent users from accidentally deleting or renaming their Maildir and "home" subdirectories, which are required for the e-smith software to work properly. (The "home" subdirectory is for user files, and is writeable.)
Pine is probably trying to create mailboxes in the home directories, so you'll need to make them writeable using the command:
chmod u+w /home/e-smith/files/users/*
You'll have to redo this each time you add a new user, unless you customize the e-smith action definitions.
There is some information about how to customize this sort of thing on
http://www.e-smith.org, and we also offer developer support contracts for those who want to be able to count on help from us while making modifications.
> I seen some info about pine and qmail config,
> have not had time to read it yet.
This information is probably not helpful in this particular case. Pine should be configured to retrieve email via POP3, and should not try to directly interface with qmail in any way.
Hope this helps. Best regards,
- Joe