Topic: Drop outs with ISP Telstra

[Peter M]

Since I switched ISP to Telstra Bigpond (in Australia) I experience that my modem drops the line, somtimes several times per hour.

With my previous ISP that never happend - same phone line, same modem. If I dial into Telstra Bigpond from a Windows box the connection seems stable. So it looks like the problem is that the e-smith does not 'like' Telstra Bigpond'.

I heard that other e-smith users had similar problems with Telstra Bigpond, but they did not know an answer.

Anyone able to help?

Thanks, Peter.

[Rick]

I gather by your email address that you are using Bigpond cable, in which case your problem relates to the heartbeat. You need to add a package to solve this problem, you can find a how to here

http://www.synapticserver.com/bpalogin_2howto.html

hope this helps

[Luke Drumm]

Make sure you go for the older V1.3 of bpalogin when you go to set it up as the newer version 2 doesn't seem to work too well.

Regards,
Luke

[Peter M]

Thanks Rick and Luke for your answers.

I am not on Telstra cabla but on a 56k modem. So the bpalogin would not be a solution for me.

Any other idea?

Regards,

Peter M.Peter M wrote:
>
> Since I switched ISP to Telstra Bigpond (in Australia) I
> experience that my modem drops the line, somtimes several
> times per hour.
>
> With my previous ISP that never happend - same phone line,
> same modem. If I dial into Telstra Bigpond from a Windows box
> the connection seems stable. So it looks like the problem is
> that the e-smith does not 'like' Telstra Bigpond'.
>
> I heard that other e-smith users had similar problems with
> Telstra Bigpond, but they did not know an answer.
>
> Anyone able to help?
>
> Thanks, Peter.

[Duncan]

It is probably not your line, modem etc since your original setup was fine. What about the fact that telstra are notorious for having problems with thier internet services.

Regards Duncan

[Rick]

if you have access to another modem give that a try, I have a friend that uses e-smith with dialup and has found that some modems are far more reliable at maintaining a connection than others in a linux enviroment. Most modems are made with windows users in mind, so i guess that is not a surprise