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URGENT: Server Manager is Forbidden

Mark Baker

URGENT: Server Manager is Forbidden
« on: August 08, 2002, 10:22:03 PM »
I left my server (5.12) two days ago and it was running.  Today I cannot get into the Server Manager.  I am not being prompted for authentication and I am getting a 403 http error.

I REALLY need to add some e-mail users, is there a way I can do this while server manager is broken?  If not... what should I do?

Thanks in advance for your help.
- MB

Baronne

Re: URGENT: Server Manager is Forbidden
« Reply #1 on: August 08, 2002, 10:37:01 PM »
are there any other devices on the network that might be serving DHCP?
try set your PC WINS server to the SME server.
have your DNS settings changed?

I seem to remember having a similar problem and it was down to DHCP and DNS....

cheers

Baronne

guestHH

Re: URGENT: Server Manager is Forbidden
« Reply #2 on: August 09, 2002, 12:43:14 AM »
Hi,

enter: 'service httpd-admin restart' on the console and try again to access the manager.

Regards,
guestHH

J. Olman

Re: URGENT: Server Manager is Forbidden
« Reply #3 on: August 09, 2002, 03:26:30 AM »
You did log in as "admin" and not "root" right?  It is obvious, but many people have made the mistake.

Also, make sure that you access the manager from the local network.

Mark Baker

Re: URGENT: Server Manager is Forbidden
« Reply #4 on: August 09, 2002, 08:33:27 AM »
This does not seem to be the issue in my particular case

Mark Baker

Re: URGENT: Server Manager is Forbidden
« Reply #5 on: August 09, 2002, 08:34:05 AM »
I restarted the service, but that did not help either.  I really need to add e-mail accounts....

- Mark Baker

Damien Curtain

Re: URGENT: Server Manager is Forbidden
« Reply #6 on: August 09, 2002, 08:46:22 AM »
Mark Baker wrote:
>
> I left my server (5.12) two days ago and it was running.
> Today I cannot get into the Server Manager.  I am not being
> prompted for authentication and I am getting a 403 http error.
>
> I REALLY need to add some e-mail users, is there a way I can
> do this while server manager is broken?  If not... what
> should I do?

Some diagnostic work is need 1st.

Can you send the sections of /var/log/messages that correspond to running these commands...

/sbin/e-smith/expand-template /etc/httpd/admin-conf/httpd.conf
/sbin/e-smith/expand-template /etc/httpd/conf/access.conf
/sbin/e-smith/expand-template /etc/httpd/conf/srm.conf
/etc/init.d/httpd-admin restart

thats a start to knock off what it might not be thats going wrong.
--
 Damien

Mark Baker

Re: URGENT: Server Manager is Forbidden
« Reply #7 on: August 10, 2002, 12:46:46 AM »
None of those commands created entries in the messages file.

The problem seems to be that Server Manager is not asking for the password anymoreDamien Curtain wrote:
>
> Mark Baker wrote:
> >
> > I left my server (5.12) two days ago and it was running.
> > Today I cannot get into the Server Manager.  I am not being
> > prompted for authentication and I am getting a 403 http
> error.
> >
> > I REALLY need to add some e-mail users, is there a way I can
> > do this while server manager is broken?  If not... what
> > should I do?
>
> Some diagnostic work is need 1st.
>
> Can you send the sections of /var/log/messages that
> correspond to running these commands...
>
> /sbin/e-smith/expand-template /etc/httpd/admin-conf/httpd.conf
> /sbin/e-smith/expand-template /etc/httpd/conf/access.conf
> /sbin/e-smith/expand-template /etc/httpd/conf/srm.conf
> /etc/init.d/httpd-admin restart
>
> thats a start to knock off what it might not be thats going
> wrong.
> --
>  Damien