HI.
I have a user who has reached his quota(100 soft, 120 hard). He has deleted almost all of his email, and it shows only 5 megs in his inbox, nothing in sent. For some reason, he still shows as having 110 megs used when I look in the Quota Manager.
I'm guessing that his old email is still "there" even though it doesnt show up in his webmail account. I have noticed that, when i view his mailbox in Twiggi (rather than IMP) his Trash folder shows 77 messages... but nothing is visible when I look inside the trash folder.
There's nothing in his home directory, either. I cant find anything to delete that looks like it will free up this mysterious 100 megs.
Could this be a result of some crosslinked files? Some temp files? Is there a way to check or fix this?
Thanks.
-Andy