Jehu wrote:
>
> Thanks for your answer...but this is an ongoing problem I had
> with Jabber.
> For your information I did search the forum but I guess I
> will search Google next time.
> I have been using this forum for about a year and a half. I
> have told many poeple about e-smith and many are using it
> right now.
> I would tell them if they had problems the can search the
> fourm or post the question and someone will reply. Now in
> the forum alot of what I see is "Did you search forum"? If I
> don't know the answer I just don't post. Nothing worse than
> when you are really stuck and you get a reply and it is "Did
> you search the Forum"
I agree. I try to mention what I've searched for, and why the results don't help me. "I searched for 'blah', but the only responses were regarding 'foobar', which is not the case in my situation." That usually seems to provide some additional information about my problem that I forgot to mention too. =)
> Again thanks for the answer and I am not saying that you do
> this all the time but it would have been quicker for you to
> type TCP port 5222 instead of all that google stuff.
> Sometimes people are totally new to Linux and when we give
> those answers it turns them off. How do we win people over
> to Linux with this attitude?
It would have been a whole lot quicker for you to type "jabber port 5222" into Google than posting here and waiting for a reply. =) I try to be helpful by providing the answer right there, but at the same time pointing out that it was very easy for me to find (and I have absolutely no experience with Jabber).
I won't deny that I don't like helping people who make no effort to help themselves. People who expect spoonfed answers often don't even listen when they're given those answers, in my experience. It's not the case here, but when someone can't take a quick look in the FAQ (by definition, an easily accessible listing of the most common problems and their solutions) when it is specifically suggested that they do so, why should I feel that they'll bother to do what I suggest anyway? I feel that guiding someone through a process provides better results all around than just handing them the final answer. Maybe they did try searching, but they had a different query in mind. My query might be basically the same thing, but worded in a way they hadn't thought of. Next time they're looking for something, they might remember this other way of saying it, and get better results. I guess that by saying I searched for it, I'm trying to help (in my own way) also, by showing how easy it is to get the answer, without having to wait for anyone else. That's just the way I am... Ok, done blabbing now. =)