Topic: New VPN problems on 5.5 & 5.6 ?

[Brascoe]

ryan wrote:
>
> 2.  How is Mitel handling this issue with the commercial
> version of SME?  Can we purchase a downloadable fix?
>
I think it's a no go, if you aren't situated in Mitel's backyard. I've tried to become a customer for almost a year in my company - with no success at all. I'd filled out their form on the webpage twice, and has contacted their UK office on mail and telephone, but it's impossible to have prices for their Mitel Networks 6000 Managed Application Server - I ended up purchasing a Dell PowerEdge server and put on the SME 5.6u4 - sad as I would like to support the beautiful work the have done for all us with a home network.

Any how, after removing the last Windows XP update, my VPN connections work perfect.

Don't know why, but it works.

./Brascoe
P.s. I'm living in Denmark - far away from a Mitel sales outlet. (I asked in 7-Eleven, didn't work)

[ryan]

Brascoe,

Thanks for the reply.  Could you reference the Q number for the hotfix you removed from XP?

Thanks,

RS

[Brascoe]

ryan wrote:
>
> Brascoe,
>
> Thanks for the reply.  Could you reference the Q number for
> the hotfix you removed from XP?

Hi Ryan,

I Removed 818529 & 811493 And it still works.

Cheers.

Brascoe

[Dan York]

Brascoe,

> I've tried to become a customer for almost a year in my company - with
> no success at all. I'd filled out their form on the webpage twice, and has
> contacted their UK office on mail and telephone,

I'm sorry that no one contacted you.  When this was brought to my attention last week I forwarded the matter to our staff in our EMEA office who in turn did contact the person responsible for sales in Denmark. I've seen a reply from her this morning, so you should be contacted soon.

> sad as I would like to support the beautiful work the have done for all us with
> a home network

And we would love that support.  

Dan

[Martin Trigg]

After seeing Brascoe's post regarding removing MS updates 818529 & 811493, I decided to do some testing.

Firstly I found that my laptop, which has problems connecting via VPN the first time, did not have either patch installed.

So I proceeded to install all outstanding critical updates via Windows Update page. The following updates were applied:

818259, June 2003, IE6 SP1 Cumulative Patch
Q811114, Security Update Win XP
811493, Security Update Win XP
Q815021, Security Update Win XP
817787, Security Update Win Media Player Win XP

I then carried out some tests establishing VPN connections to a remote SME server and on every occassion the connection established first time. Prior to applying all of the above patches, I could not connect on the first attempt and I had to wait 10 minutes for SME to time out before getting a successful connection on the second attempt.

Now it was time to break it and see which particular patch fixed it. I found that if I removed patch 811493 the problem returned. I reinstalled 811493 and the problem disappeared.

Upon searching the Microsoft Knowledge base I found that MS released an updated patch for article 811493 on May 28, 2003. I suspect this is why Brascoe's version is still broken and the latest version I installed today actually fixes my problem.
See http://support.microsoft.com/default.aspx?scid=kb;EN-US;811493

In my case at least, it appears the VPN issues of V5.6 have been a combination of SME and MS, Mitel fixed their part with Update 4 and MS with 811493 May 28 release. This may explain the differing results people have been having with V5.6.

I hope the above info is of use to people and would be interested to hear feedback from others.

Martin

[ryan]

Martin,

Thank you for posting your findings.  Thanks for taking the time to figure that out.  I am no longer using auto update....I will use windowsupdate every so often and not install anything released within a couple of days.  

Q811493 reinstall has fixed my vpn issues.  It is like having 5.1.2 again!  FAST!  Thanks again for posting.

ryan

[guestHH]

Thanks for the pointers Martin. Unfortuantely it didn't help me.

Regards,
guestHH

[Micael]

I installed the updated Q811493 but the problem remain.
I removed Q811493 and this didn't help either.

Regards,

Micael

[Micael]

BTW
Has someone tried from a diffrent OS, like Redhat, etc?

Regards,

Micael

[George]

Micael wrote:
 
> BTW
> Has someone tried from a diffrent OS, like Redhat, etc?

RedHat doesn't have any PPTP support.

G

[Micael]

There is a client (not Redhat)
http://pptpclient.sourceforge.net/

Regards,

Micael

[Dan York]

Martin,

Many thanks for posting your information!

Dan

[Micael]

Today I did a test from an Win2000 prof SP3 and it worked perfectly. So it is something with XP that mess things up. I have tried to install and remove MS updates but nothing works.

I found this bug on Poptops developer site
http://sourceforge.net/tracker/index.php?func=detail&aid=676964&group_id=44827&atid=441003

regards,

Micael