Topic: Cleint can not receive outside mail

[Mino]

I have SME Server version 5.1.2.
Client computers (Windows 2000) with email software (Eudora & Outlook) can not receive mails from outside.
Clients also can not ping or ftp outside address.
Clients can surf the web and receive mail from server.

What's going wrong?
What should I do?

[philippe peltier]

Did you set the gateway on the clients or are they acsessing web through squid ?
If you only use squid, you won't get pop and smtp through it, you need to set up the gateway address (afaik) to get other mail software to access pop and smtp on the web.

--
Phil.

Mino wrote:
>
> I have SME Server version 5.1.2.
> Client computers (Windows 2000) with email software (Eudora &
> Outlook) can not receive mails from outside.
> Clients also can not ping or ftp outside address.
> Clients can surf the web and receive mail from server.
>
> What's going wrong?
> What should I do?

[Mino]

Thank you Phil,

The SME Server is set as Server and Gateway - Dial Up.
I'm a beginner in Linux, could you kindly tell me how to set the gateway (afaik) ?

[philippe peltier]

Mino,

As your server is gateway, the gateway address in tcp/ip properties on your stations should be set to the address of you sme server.
i.e : if your sme server address is 192.168.1.1, the gateway zone in the tcp/ip properties of the stations should be set to 192.168.1.1 in order to allow the internet traffic to be relayed.

If your stations get their address through the dhcp server of a windows NT/2000 server, then the router property of the DHPC area on the NT/2000 server should be set to the address of your sme server in order to allow the NT/2000 DHCP server to propagate the gateway to the stations.

hope this helps.

--
Phil.

[Mino]

Thanks Phil,

I tried entering ISP's DNS as Master DNS for SME Server, and it works!
But i still got 'Request timed out' for some outside address.

[Mino]

Thank's Phil,

I tried entering IPS's DNS as Master DNS for SME Server, and it works!
But i still got 'Request timed out' for some outside address when i ping.

[Dexter Lyons]

Hi Mino,

I am a new user also and I am having a similar problem where my outside people can't ping or check their email in Eudora but they can through WebMail.  How would you solve this problem?

Thanks!
Dexter