Hi Neil,
I'm sorry to hear that you have had bad experience(s) with Shad Lord's arkeia.
I personally use and highly recommend it over flex, etc, etc. without going to a commercial backup system.
Shad's contrib is meant to be a repacement system for the SME built in backup system. Install all the rpms then go to server manager under Arkeia backup, perform a Tape backup configuration (just as you would a normal SME tape backup except you do it through the Arkeia backup panel not the SME backup and restore panel). Set the times for your backup and specify the tape device name, drive type and media type.
That's it.
Under normal circumstances, it should just work. Help with error messages / etc for such a comlpex (yes it is) piece of software goes way beyond a simple howto. You should join the arkeia mailing list if you want help. On the one occasion I needed it, users on the mailing list helped point me in the right direction in tracking down an error message.
There's also a Windows based GUI front end. Granted, the GUI really looks like it's designed and written by someone who never touched a backup system before in their lives before writing it, however it does work and once you get used to it, you should be able to graphically do restores, define new backup sets, perform ad hoc and selective backups, etc. etc. etc.
If you are willing, give it another shot. Shad's web site does have a discussion forum for his arkeia contrib if you need some help.
Cheers,
Kelvin