Ok, very weird problem... i'll explain a bit about our network first:
1. We have two servers, running the SME software, one location is here in Sudbury, and the other is in Toronto. Lets call the file servers we have added on (both in windows 2000 server) wk-sudbury and wk-toronto.
I hooked up a new network card to the file server in Sudbury two days ago, and ran into a problem, here it is:
Toronto can ping the file server here (Both name and IP), they can connect to the shares it if they know the IP address ( 192.168.20.97, but not the Name 'wk-sudbury') the admin down in Toronto can remote control it using name or IP, Basically, they can do everything using name, and or IP, EXCEPT for connecting to shares, or browsing to it via My Network Places, that way will only allow them via IP address ( ie \192.168.20.97 )
Why is that? here is an error I get when I look in the events log for the computer in Sudbury, not sure if it's related:
"
The system failed to register pointer (PTR) resource records (RRs) for network adapter
with settings:
Adapter Name : {3B8A1E1E-66D4-411E-8757-385616D8850C}
Host Name : wk-sudbury
Adapter-specific Domain Suffix : WK-SUDBURY
DNS server list :
192.168.20.1, 192.168.0.1
Sent update to server : 192.168.20.1
IP Address : 192.168.20.97
The reason that the system could not register these RRs was because the DNS server refused the update request. The cause of this could be (a) your computer is not allowed to update the adapter-specified DNS domain name, or (b) because the DNS server authoritative for the specified name does not support the DNS dynamic update protocol.
To register the DNS pointer (PTR) resource records using the specific DNS domain name and IP addresses for this adapter, contact your DNS server or network systems administrator.
"
Any idea's? Very strange...... The workstations in sudbury can access the file server, wk-sudbury, perfectly, like it should, just Toronto is having problems which is on the other side of the VLAN... but like I said, they can still access it by typing \192.168.20.97
But that's not good enough, obviously.

Thanks for all your help.
I eagerly await a reply.
-Matt