Topic: Remote mail collection

[pauld]

Hi

I have been running SME 6.0 Beta3 for about 6 months without a problem. I have a few users who collect their mail using outlook from remote sites. This has worked fine until last night & now no one can collect their mail. I have checked the Email settings, the pop & imap settings are set to internet. I can log into the server manager remotely but cannot collect my mail. I can however send mail through smtp via the sme server remotely. So my remote access seems fine but access to the pop3 server is not possible.

Is there anything I can check & what logs should I be looking at. Please be gentle I am still trying to learn about sme & Linux.

Many thanks

[Anonymous]

Have you tried logging on to your account using webmail?

Also, you can set Outlook to log the communication with your SME box. These error messages can be very helpful.

Where to enable logging depends on your version of Outlook.....

[pauld]

We use Twiggi for webmail which is working fine from remote locations. I have just enabled webmail & this also works fine remotely. I am using Outlook 2002 but I have no idea about logging.

[pauld]

I have enabled logging on outlook but the log file is not being created for some reason. Here is the error message from outlook :
Sending recieving reported error (0x80042108) Outlook is unable to connect to your incomming (pop3) email server.

[Anonymous]

After a bit of messing around I have found that if I set up an IMAP account remotely I can download my emails so it looks like I maybe have a port problem. Can anyone shed any light on this. I have no ports blocked on the router. My sme server is setup as dmz on my router.

Thanks

[roballen]

Try telneting to your fixed ip port 110:

telnet 123.456.789.2 110

If you get a response, it will prove that the port is not blocked.

Once connected try:

user {user-name}
pass {password}

if both of these work type 'list', and you should see a list of waiting emails to be collected. Or at least a list of filenames/message id numbers.

Failing that, what are the log files in /var/log/secure and /var/log/message showing. Try:

tail -f {log file name}

Then on a PC try to collect email. Providing the port is not blocked it will show you the results of the attempted connection.

Rob

[pauld]

I get an error "could not open connection to host, on port 110: connection failed.

Thanks

[roballen]

Most likly the firewall is blocking the port. Try opening the port using the GUI or manually using iptables.

[dean-za]

if I understand you correctly you are trying to connect to a pop3 server outside of your local network.

I have just done a new install of smeserver6.0 final and have the same problem , is the serevr blocking outgoing pop3 requests. I can connect to a remote pop3 server from the smeserver but not from a client on the internal lan. Perhaps this is something new like the smtp proxy

Any one else find this ?

[Anonymous]

I have installed securemail & the problem is now cured I ac now collect pop3 mail from remote locations.