> How will I be able to justify all the added cost to my/your customers?
I've answered this question as a reply to your earlier post (for some reason you posted it three times and appear to be using two names - Peter and Robert Heaton - which makes things pretty confusing).
The reference to "my/your customers" is also confusing, since your firm, North West Linux, are not authorized partners. For the record, your customers are *not* our customers, and we provide no services (support or otherwise) to you or to them. The introduction of SME Server V5 changes nothing.
Ross