Topic: Help, can't send mail on external server since update 2 6.01

[iFX]

Ever since changing the SME server to 6.01 (from 5.0), we haven't been able to send email via our external SMTP server... if we connect directly through the same ISP dial up account (without going through SME) it works fine, so it's not our ISP blocking port 25 or anything...

Just every time we try to send email we get:

Code: [Select]

The connection to the server has failed. Account: 'mail.server.com.au', Server: 'mail.server.com.au', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

Anyone got any ideas? after searching for the past week for an answer I'm starting to think I'll have to change back to an older version of SME and use an alternate firewall or something...

Any help on this would be greatly appreciated.


Thanks,
Ingo.

[schirrms]

Hi,

just an Idea :

SME 6.0 come with an embedded SMTP proxy.
So if your clients did until now send their mail directly to your ISP SMTP server, this is no more the case.

You can deactivate the transparent SMTP proxy :
/sbin/e-smith/config setprop smtpfront-qmail Proxy disabled
/sbin/e-smith/signal-event remoteaccess-update

HTH,

[cos]

Hi,
 
  I got same problem now it's solved.thanks.
Once it diabel , is that enabel after restart ?

  I got 5 users configured for ISP POP3 server.
we are getting 100 of netsky virus and norton is quarantine. is there anyway of prevent these viruses
from my SME server gateway. If so please tell me how to stop.

[ldkeen]

Hey Ingo,
/sbin/e-smith/config show smtpfront-qmail
should return:
access=public
status=enabled
If it doesn't do the following:
/sbin/e-smith/config set smtpfront-qmail service access public status enabled
/sbin/e-smith/signal-event post-upgrade
/sbin/e-smith/signal-event reboot
Should fix the problem.
Regards Lloyd

[boringgit]

Hi,
  I got 5 users configured for ISP POP3 server.
we are getting 100 of netsky virus and norton is quarantine. is there anyway of prevent these viruses
from my SME server gateway. If so please tell me how to stop.

If the users are bypassing your SME server and downloading mail directly from their ISP, then SME cannot do much to stop them getting viruses.

You could use the multipop script to set up your SME server to download their mail from  their various ISP accounts to their SME mailboxes, then use ClamAV to scan for viruses automatically...

Any good?

[iFX]

Thanks guys for all your help...

Not sure what's wrong with my set up (maybe ISP?), but nothing seemed to work, although now when I put in the IP address (instead of the domain name) in outlook as the mail server, it works... so even though it's a bit weird - it works now.

I'm sure I tried the IP address earlier - before trying the above suggestions - and it wasn't working, but after adjusting those things with the SMTP proxy, the IP address works... just not the domain.

Even weirder, it used to recieve POP with the domain name in outlook but not send SMTP with the domain, after the changes it won't recieve with the domain, but sends and recieves with the IP...  Oh well - as long as it's working

Thanks again,
Ingo.