Topic: Hotmail issue

[cc_skavenger]

Is anyone else experiencing a problem after logging into hotmail?  I login, but only get a white screen, nothing else.  Only happens when behind SME.  Things are fine when I uses a public address or through a hardware router not behind a SME server.

Have added always_direct ACLs for hotmail.com, hotmail.msn.com, and passport.net to squid.conf with no luck.

Any suggestions?
TIA

[funkusmunkus]

Someone at work asked me the same question about hotmail, and it only apears on older SME servers, at one office (still has SME 5.6 u6 ) it gave me the blank white page.
at the other office that has 6.0.1 it was fine.

hope that helps
cheers

[Andy]

I have had this problem and have found that it only happens in Internet Explorer and Firefox works fine. It seems to be affecting most of the SME boxes that I have out there.

Andy Parkinson

[cc_skavenger]

FYI:

For anyone having this trouble, you can use this workaround.  It was given by Joe Cooper AT swelltech.com.  I do not know if he is the one who actually figured it out or he is just passing on information.
NOTE:  This workaround only works with squid version 2.5X.  Please see message thread for download information.


Create the directory for the custom template for squid.conf:
mkdir -p /etc/e-smith/templates-custom/etc/squid/squid.conf/

Create and edit the template fragement:
vi or pico /etc/e-smith/templates-custom/etc/squid/squid.conf/15hotmailfix

Paste in these lines:
acl hotmail_domains dstdomain .hotmail.msn.com
acl ie6 browser MSIE 6
header_access Accept-Encoding deny ie6 hotmail_domains

Save the file and issue the command:
/sbin/e-smith/expand-template /etc/squid/squid.conf

Next, issue the command:
service squid reload

Hotmail should work again.

HTH

[Andy]

Another way I have just found is to set the proxy settings in IE to point to the SME server and the prot should be set to 3128

[Normando]

Don't work for me. See the error when reload squid:
 parseConfigFile: line 15 unrecognized: 'header_access Accept-Encoding deny ie6 hotmail_domains '
I appreciate any help

[shmeg]

hotmail login is ok with Mozilla Firefox
so suggest something screwy with IE updates

Tried the above solution and no joy for me either with 6.01

Will try a few other things and post back

[cc_skavenger]

I am using a custom squid rpm from swelltech.  You can download it here:

http://www.swelltech.com/support/updates/squid/7.x/RPMS/squid-2.5.STABLE3-1rh_7x.i386.rpm
or
http://ccskavenger.info/SME/contribs/swelltech-squid/squid-2.5.STABLE3-1rh_7x.i386.rpm

It has alot of optimizations compiled into it.  Install with rpm -Uvh ***.rpm.  Works great.

HTH

[albatroz]

I did the update, and worked!
but I am getting this message when I restart squid...
can somebody explain what does it mean?


Stopping squid: 2004/12/23 10:10:01| WARNING: '192.168.10.0/255.255.255.0' is a subnetwork of '192.168.10.0/255.255.255.0'
2004/12/23 10:10:01| WARNING: because of this '192.168.10.0/255.255.255.0' is ignored to keep splay tree searching predictable
2004/12/23 10:10:01| WARNING: You should probably remove '192.168.10.0/255.255.255.0' from the ACL named 'localsrc'
2004/12/23 10:10:01| WARNING: '192.168.10.0/255.255.255.0' is a subnetwork of '192.168.10.0/255.255.255.0'
2004/12/23 10:10:01| WARNING: because of this '192.168.10.0/255.255.255.0' is ignored to keep splay tree searching predictable
2004/12/23 10:10:01| WARNING: You should probably remove '192.168.10.0/255.255.255.0' from the ACL named 'localdst'

[cc_skavenger]

the squid templates have a bug that I haven't been able to figure out.  Manually edit the file /etc/squid/squid.conf.  Change from this:

acl localsrc src 127.0.0.1 172.0.0.0/255.255.252.0 172.0.0.0/255.255.252.0
acl localdst dst 127.0.0.1 172.0.0.0/255.255.252.0 172.0.0.0/255.255.252.0

To this:
acl localsrc src 127.0.0.1 172.0.0.0/255.255.252.0
acl localdst dst 127.0.0.1 172.0.0.0/255.255.252.0

Save and restart the service and everthing will be fine.  The above is just an example, your network numbers will be different.

HTH

[albatroz]

Curiously this problem only appeared when I upgraded SME 6.01 and didn´t when I upgraded the Squid installation of my SME 5.6 box

[Normando]

Now not run trough proxy!!!!!

[jasonwalls]

the squid templates have a bug that I haven't been able to figure out.  Manually edit the file /etc/squid/squid.conf.  Change from this:

acl localsrc src 127.0.0.1 172.0.0.0/255.255.252.0 172.0.0.0/255.255.252.0
acl localdst dst 127.0.0.1 172.0.0.0/255.255.252.0 172.0.0.0/255.255.252.0

To this:
acl localsrc src 127.0.0.1 172.0.0.0/255.255.252.0
acl localdst dst 127.0.0.1 172.0.0.0/255.255.252.0

Save and restart the service and everthing will be fine.  The above is just an example, your network numbers will be different.

HTH

Can I suggest the following change to 20ACL10localhost:

    my $localAccess = "127.0.0.1";

Regards, Jason

[lu2fgn]

Hi all

Well I tried the modification :

Create the directory for the custom template for squid.conf:
mkdir -p /etc/e-smith/templates-custom/etc/squid/squid.conf/

Create and edit the template fragement:
vi or pico /etc/e-smith/templates-custom/etc/squid/squid.conf/15hotmailfix

Paste in these lines:
acl hotmail_domains dstdomain .hotmail.msn.com
acl ie6 browser MSIE 6
header_access Accept-Encoding deny ie6 hotmail_domains


And they did not work, I have the 60101 last version box

I found in a spanish forum this:

version de squid es 2.4.STABLE6
squid.conf :

anonymize_headers deny Accept-Encoding

para Squid 2.5
agregar :

header_access Accept-Encoding deny all

And is working perfect the modification for squid 2.4


Best regards

Al -.-

[frederikbay]

Just for confirmation it worked when I :

Create the directory for the custom template for squid.conf:
mkdir -p /etc/e-smith/templates-custom/etc/squid/squid.conf/

Create and edit the template fragement:
pico /etc/e-smith/templates-custom/etc/squid/squid.conf/15hotmailfix

Paste in these lines:
acl hotmail_domains dstdomain .hotmail.msn.com
acl ie6 browser MSIE 6
anonymize_headers deny Accept-Encoding

Save the file and issue the command:
/sbin/e-smith/expand-template /etc/squid/squid.conf

Next, issue the command:
service squid reload

- frederik

[dragasoni]

I'm having the same problem using SME 6.0 at home on my laptop and desktop.  But here is an interesting twist:

I do computer work on the side at home and I was working on rebuilding a laptop with Windows XP Pro.  This laptop is behind the SME server as well, but it CAN access Hotmail! How or why, I don't know.  I was sure it had to be something with Internet Explorer myself...

The only thing different about this laptop I was working on, is the fact that up until last night, I have never used the internet on it.

I will try these fixes when I get home tonight, and let everyone know how it goes.  I just wanted to make everyone aware of this with the hopes it may trigger a better solution.

-Dragasoni-

[RMUCB]

Hey All,

I have been checking into the same issue, from what I have been able to find, this is more a recent MSIE issue than it is directly relating to the SME server software.  Did some testing and research and the following worked for me:

- In MSIE Goto:
  --> Tools
  --> Internet Options
  --> Advanced
- Under "Browsing", uncheck "Use HTTP 1.1"
(It is recommended to disable this when having problems browsing sites.)

That seemed to work for me. Also, per a FAQ/Answer Sheet by Sandi Hardmeier (MS MVP), you can also try checking:
"Use HTTP 1.1 through proxy connections".

That may help with future compatability depending on how you are browsing, though I don't think it is required.

I think Mozilla has some kind of similar configuration setup in regards to this by default, though don't quote me.  I don't have Moz/FF installed on my system so I cannot say for sure.

Though from what I have read, those with Moz/FF installed on the same systems that are having the MSIE problem, Moz/FF works fine.

I just thought I would offer this up as a possible client side fix for those that might not want to mess with their SME setups.

Hope this helps. Cheers and happy holidays.

R.

[funkusmunkus]

Hi all,

I just tried loggin onto hotmail at home using IE, and it all seemed ok, the server i'm running in 6.0.1 with upgrades from http://sme.swerts-knudsen.dk/
to get the latest rpm's, and i don't have SP2 installed on my XP machine so that might have something to do with it as well.

just thought i'd let you know.

hope that helps
cheers

[allalex]

Thx you cc_skavenge and joe Cooper for the tips =)

[dragasoni]

Just let all of you know, setting up Internet Ecplorer on my workstations behind the server with Proxy on port 3128 worked.

-Dragasoni-

[ryan]

Some additional input for the discussion:

I have several sites running sme 6.0.1-01 with proxy, squidguard, and sarg.  Hotmail on multiple systems at different sites stopped working at the same time.  I suspect MS updates is to blame for this problem as the clients used hotmail with IE without problems prior.  

I have also seen login problems with netscape webmail and aol.com webmail....firefox fixed these too.

ryan