Topic: Blank WebMail screen after succesful remote login

[johnwmcc]

I have just done a new install of SME 6.0.1, and updated it with the update script from contribs.org to get MySQL 4.0.22, and the range of other updates that the long update script installs, without any errors I can see.

I have most things configured and working ok, including local e-mail. But when I try to enable and use WebMail, even over the local network, I can log in but then just get a blank screen. I'm logging in remotely as a user that can send and receive e-mails via a mail client like Thunderbird 1.0 from another computer on the network. Webmail just worked on an older SME server 5.6, but doesn't on this new install.

I can find only a couple of much older forum posts about this, which suggest doing something I don't quite understand with a Pear Log.php update.

Can anyone help with more specific suggestions about (a) what might have gone wrong
(b) what steps might help to fix it, preferably short of a complete reinstall!

Thanks.

John McC

[Tib]

Hello johnwmcc,

I just had this a few weeks ago ... can't quite remember what fixed it but I think it had to do with upgrading to php4.3.10 ... Have a look at what ver you are running.

I think the ver in the update script is still the older one ... I updated the smeplus script I downloaded to suit myself.

just over write the bit after "cd /root/plus/phpupgrade" with this ...

wget -nc -nd -S http://open.rhx.it/apt/redhat/7.3/i386/RPMS.rhx/php-4.3.10-0.i386.rpm -a /root/plus/plus.log
wget -nc -nd -S http://open.rhx.it/apt/redhat/7.3/i386/RPMS.rhx/php-devel-4.3.10-0.i386.rpm -a /root/plus/plus.log
wget -nc -nd -S http://open.rhx.it/apt/redhat/7.3/i386/RPMS.rhx/php-imap-4.3.10-0.i386.rpm -a /root/plus/plus.log
wget -nc -nd -S http://open.rhx.it/apt/redhat/7.3/i386/RPMS.rhx/php-ldap-4.3.10-0.i386.rpm -a /root/plus/plus.log
wget -nc -nd -S http://open.rhx.it/apt/redhat/7.3/i386/RPMS.rhx/php-mysql-4.3.10-0.i386.rpm -a /root/plus/plus.log
wget -nc -nd -S http://open.rhx.it/apt/redhat/7.3/i386/RPMS.rhx/php-odbc-4.3.10-0.i386.rpm -a /root/plus/plus.log
wget -nc -nd -S http://open.rhx.it/apt/redhat/7.3/i386/RPMS.rhx/php-snmp-4.3.10-0.i386.rpm -a /root/plus/plus.log
wget -nc -nd -S http://download.fedoralegacy.org/redhat/7.3/os/i386/unixODBC-2.2.0-5.i386.rpm -a /root/plus/plus.log

and run it again ... or use the one from this link

http://forums.contribs.org/index.php?topic=25275.0

Regards,

Tib

[johnwmcc]

Thank you for this. I've currently got v4.3.9 of PHP.

I will try later today or tomorrow to follow your suggestion, and see if it fixes the problem.

JMcC

[johnwmcc]

Well, the magic incantations seem to have worked, and I can now log in to Webmail and get the proper mail screen.

I was very worried just after I'd succeeded in doing that, because seconds afterwards I stopped being able to browse to the SME server at all!

I discovered I'd tripped over the power cord hard enough to pull it out of its socket. I've plugged it in again,  and restarted. Webmail still works, and sure enough PHP has been upgraded to 4.3.10. Looking at the log, the Log and Date (Pear) bits at the end of the script said they had already been done, and didn't need doing again.

So thank you once more - I would NEVER have worked that out my own - either what needed doing, or how to do it!

JMcC