Topic: invalid user / cant access pop3 or webmail, can send email

[Keltic]

Hi All

I have a strange probem that has cropped up in the last few days.

One user (howes) cannot access Webmail or POP3 from Outcrook Express, however, they can send.

here is a snip from the messages log file:

Feb  1 15:13:07 wombat e-smith[4133]: Running event handler: /etc/e-smith/events/user-modify/S25email-update-shared
Feb  1 15:13:07 wombat e-smith[4133]: S25email-update-shared=action|Event|user-modify|Action|S25email-update-shared|Start|1107231187 249778|End|1107231187 687580|Elapsed|0.437802
Feb  1 15:13:07 wombat e-smith[4133]: Running event handler: /etc/e-smith/events/user-modify/S25ldap-update
Feb  1 15:13:08 wombat slapd[1858]: daemon: conn=3 fd=9 connection from IP=127.0.0.1:33107 (IP=0.0.0.0:389) accepted.
Feb  1 15:13:08 wombat slapd[2742]: conn=3 op=0 BIND dn="CN=ROOT,DC=HIGHLANDSTECHNOLOGY,DC=NET,DC=AU" method=128
Feb  1 15:13:08 wombat slapd[2742]: conn=3 op=0 RESULT tag=97 err=0 text=
Feb  1 15:13:08 wombat slapd[2742]: conn=3 op=1 MOD dn="uid=howes,dc=highlandstechnology,dc=net,dc=au"
Feb  1 15:13:08 wombat slapd[2742]: conn=3 op=1 RESULT tag=103 err=32 text=
Feb  1 15:13:08 wombat e-smith[4133]: failed to modify entry for uid=howes,dc=highlandstechnology,dc=net,dc=au: No such object at /etc/e-smith/events/user-modify/S25ldap-update line 153.
Feb  1 15:13:08 wombat slapd[2742]: conn=3 op=2 UNBIND
Feb  1 15:13:08 wombat slapd[2742]: conn=-1 fd=9 closed

Here's a snip from the IMAP Log:

2005-02-01 13:51:48.411529500 imapfront-auth[14416]: * OK imapfront ready.
2005-02-01 13:51:48.413057500 2005.02.01 02:51:48 LOG5[14415:1024]: Using 'imap' as tcpwrapper service name
2005-02-01 13:51:48.420095500 2005.02.01 02:51:48 LOG5[14415:1024]: stunnel 3.22 on i386-redhat-linux-gnu PTHREAD+LIBWRAP with OpenSSL 0.9.6m [engine] 17 Mar 2004
2005-02-01 13:51:48.420384500 2005.02.01 02:51:48 LOG5[14415:1024]: imap connected from 127.0.0.1:35353
2005-02-01 13:51:48.422182500 imapfront-auth[14416]: * CAPABILITY IMAP4rev1
2005-02-01 13:51:48.422250500 imapfront-auth[14416]: 00000000 OK CAPABILITY completed
2005-02-01 13:51:48.464817500 imapfront-auth[14416]: 00000001 NO Internal error: could not set UID/GID
2005-02-01 13:51:48.466286500 tcpserver: end 14415 status 0
2005-02-01 13:51:48.466291500 tcpserver: status: 0/20
2005-02-01 14:21:24.929017500 tcpserver: status: 0/20
2005-02-01 17:50:27.689305500 tcpserver: status: 1/20

What was done recently, as in 3 weeks ago:

I had an ibay called howes, deleted that and created a user howes. Could SME have screwed up UID/GID's? (edit-maybe not, as it was working fine until 30/1/05)

I ran the install script from swerts that installs ClamAV, Amavis etc..,  that was on Friday 28th Jan.

The User (Howes) advised me on Sunday 30/1 that he cannot check mail by Webmail or by Outlook.

I tried to login thru POP3 and webmail and get the same error, Could the installation corrupted this user? - ALL other users ( can check/send email, no problems.

I created another user (howes1) and changed 'howes' to redirect email to 'howes1', but that did not work, something is mighty screwed with 'howes', me think

Service shutdowns and a reboot have not helped any

Is there a way to recreate the user name after deleting it?

Any help with this issue, much appreciated!

Cheers

Ad

 

Still-a-noob, but getting there

[Keltic]

I have found more info pertaining to deleting user accounts, and have got 'nearly there', but still unable to recreate the user, fully.

I managed to recreate the user, but get same error, I have #'d out the lines in /etc/passwd and /e-smith/accounts relating to that user and tried again

I cannot now seem to get around this error:

cannot add user account, because a system account exists by that name...

How to delete a system account (I SEARCHED!) - and why is a normal user a system account?

This is getting a bit tedious...I have tried a dozen different ways to try and recreate a user (all from the forum) and they all fail or only half do the job, but the underlying error still exists (of which I give up looking for an answer), it (should be) easier to just delete and recreate the account?

Why just this one account, why not the others?

mmmmmmm

AAARRRGGGHHHh

(sits down to meditate,   ......)

[Keltic]

TIA

SME Rocks