john wrote:
[...]
> well,i changed this in the template file, restarted apache,
> and still got that error.
[...]
> i had to edit the actual httpd.conf to remove the errant "/n"
> to get everything working again.
>
> i'm assuming i did something wrong. but what?
You forgot to expand the httpd template before restarting Apache.
When you add a template-custom fragment (recommended) or edit a template one (not so recommendable...), you MUST recreate the config file from the template:
/sbin/e-smith/expand-template
and restart the product, if you know it's a simple matter of a single config file, or
/sbin/e-smith/signal-event post-upgrade
and reboot, if the change involves more than a product.
In your case, what you have to do is:
1. edit the templates[-custom] file
2. /sbin/e-smith/expand-template /etc/httpd/conf/httpd.conf
3. service httpd reload
As root, of course 
--
Pierluigi Miranda