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Rogers & terayon modem setup

Prab Gill

Rogers & terayon modem setup
« on: January 31, 2002, 04:46:54 AM »
Hi all,

Today I got Rogers' terayon modem because my old Lancity modem stopped working. So they replaced my modem today but now E-smith Gateway does not work anymore. Before it use to be client identifier e.g cr9999 for authentication but now when I connected my PC directly to Rogers modem it started working without Rogers client identifier.

So how do I configure my E-smith Gateway now. I am still using CR999 as computer name in E-smith Gateway setup.

I will appreciate your help.

brian Moore

Re: Rogers & terayon modem setup
« Reply #1 on: January 31, 2002, 06:22:10 AM »
greetings.  rogers now uses the mac address of your external nic to authenticate.  you don't need the cr number any more.  if you change your nic, be sure and release your ip before doing it since they will have to generate at 72 hour ticket to clear the arp table and allow you to authenticate with a new nic.  first level support can't change the artp table and it will take the 72 hours.

Brian.

Prab Gill

Re: Rogers & terayon modem setup
« Reply #2 on: January 31, 2002, 08:10:14 PM »
Brian,

Thanks for your help. Sometimes I switch between Linksys & E-smith. When I use Linksys, I use E-smith as my web & mail server only. So what will happen if I switch between the two now. Do I have to wait 72 hours to clear the ARP table?

I will appreciate your help.

Regards.

brian Moore

Re: Rogers & terayon modem setup
« Reply #3 on: February 01, 2002, 05:40:49 AM »
greetings.  well, not sure how to release the ip on the linksys router but I think with e-smith it will release the ip on server shut down.  an easier alternative might be to setup the port forwarding pannel on the linksys to allow webmail traffic to be routed to the sme box by forwarding port 443 since web mail should be available only on an ssl basis anyway.  had to put my plug in for not sending passwords in clear text over the internet.  you could in theory, forward incomming requests on port 80 from the outside through te linksys to your sme box but rogers security has people with port 80 open to the  world flagged as users running servers and will suspend your account. when I was a customer I used to have fun tracking what they tried to find on my system and they looked for ports 21 and 80 and they really didn't prob much deeper than that. so I think 443 and ssl web mail behind the linksys as a nat device will be your best route and the arp clearing issue will not come up.  if you want to disucss it further, write me privately.  will be going off the lists for a bit to go get me a guide dog but will still check private mail.