Topic: Can't access webmail after upgrading...

[WEBlance]

Iv'e just upgraded to SME 7 from 6.01 and now I can't access the webmail. All I get is this error message:

A fatal error has occurred
DB Error: connect failed
Details have been logged for the administrator.

What can I do to fix this problem?

/Carl

[bosco555]

Hi there,

sorry, i might be on the wrong track, but, are you trying with https??

[william_syd]

http should redirect to https

Did you have any contribs installed on the SME6 machine ?

[bosco555]

Hi William,

I have noticed that on some systems it does and on some others is refuses to redirect to https...

best regards

gb

[william_syd]

Hi William,

I have noticed that on some systems it does and on some others is refuses to redirect to https...

best regards

gb

Interesting.

Out of the box I would say SME 7 should redirect.

I just pulled my webmail apart just a little to see how it works..
http://forums.contribs.org/index.php?topic=32920.msg145173#msg145173
only to be told someone else had done it already.    

[WEBlance]

http should redirect to https

Did you have any contribs installed on the SME6 machine ?

I have dungog.net's "Chroot FTP users", "FTP management", "EZMLM" that doesn't work anymore after the upgrade and "System Monitor".

The HTTP redirect to HTTPS works fine!

[bosco555]

Hehe, it's OK.

It is peculiar, the behavior...I have 6/7 SME servers around and only a few behave consistently (in the same manner), an issue I discovered is with whitelisting (globally), some servers will act upon it and don't let in any or hardly any spam, and with others is just like there is no whitelist at all, but this is another story altogether...digressing here...

regards again

Gianni

[william_syd]

http should redirect to https

Did you have any contribs installed on the SME6 machine ?

I have dungog.net's "Chroot FTP users", "FTP management", "EZMLM" that doesn't work anymore after the upgrade and "System Monitor".

The HTTP redirect to HTTPS works fine!

MySQL may of failed to start.

Type mysql at root login.

What do you get ?

[bosco555]

William, here it is:

mysql
Welcome to the MySQL monitor.  Commands end with ; or \g.
Your MySQL connection id is 708 to server version: 4.1.20

Type 'help;' or '\h' for help. Type '\c' to clear the buffer.

mysql>

[william_syd]

To whom am I speaking.... lol

I'm sure yours is working bosco555.

I'm not to sure about WEBlance.

[bosco555]

sorry got confuzzled

[william_syd]

If WEBlance has an error like

Code: [Select]

ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2)

he maybe wants to try

Code: [Select]

service mysqld start

I'm off to bed.

[WEBlance]

I get this error message:

ERROR 1045 (28000): Access denied for user 'root'@'localhost' (using password: YES)

[WEBlance]

And when I use

mysql -p

and enter my password - the mysql works fine!

[bosco555]

WEBlance,

try this:

http://forums.contribs.org/index.php?topic=33695.0

hope it helps

gb

[william_syd]

Yes.. your MySQL root user password appears to have been altered.


Typing mysql should work without you entering a password.

[cristi3k]

If U didn`t resolved the problem here is a solutiont that worked for me:

cd /var/lib
chown mysql.root mysql
chmod 755 mysql

Hope this will help.
For more information I am available.

[WEBlance]

WEBlance,

try this:

http://forums.contribs.org/index.php?topic=33695.0

hope it helps

gb

Tried this - and it fixed the mysql password issue . . . but not the webmail problem

[WEBlance]

If U didn`t resolved the problem here is a solutiont that worked for me:

cd /var/lib
chown mysql.root mysql
chmod 755 mysql

Hope this will help.
For more information I am available.

Sorry - doesn't make any difference...

[william_syd]

http://forums.contribs.org/index.php?topic=33596.msg146262#msg146262

Horde password preoblem maybe ?

[WEBlance]

http://forums.contribs.org/index.php?topic=33596.msg146262#msg146262

Horde password preoblem maybe ?

Sorry - no password problem...