Topic: Selintra networking issue

[RayG]

I'm testing out SME 7/SAIL and running into a few issues. Working to integrate the Audiocodes MP-124 24 port fxs is presenting a few challenges. Any thoughts on the issue would be appreciated.

The one item that seems a bit like a bug involves the flash operator panel. Our 'telecom' SME box is on a different subnet from the rest of our computers. I've added the new subnet as a "local network" in the server manager and now the 'server-manager' web interface and the SSL console connection work fine across the router. But the FOP is only working on SME's subnet. Trying to access it from the other subnet gets me a 403. Any thoughts ?

[SARK devs]

Hi Ray,

...the FOP is only working on SME's subnet. Trying to access it from the other subnet gets me a 403. Any thoughts ?

We limit access to FOP to the local subnet only.  However, it should be easy enough to change.  Fetch up this code fragment in your favourite editor...

/etc/e-smith/templates/httpd/conf/httpd.conf/95BSelintrafop

At line 56 you should find the the network restrict

Code: [Select]

56 $OUT .= "\tallow from 127.0.0.1 $subnet/255.255.255.0 \n";

Change it to suit your needs and save the fragment back. There isn't a pure reconfig for httpd but if you run the following it should do the job for you...

signal-event host-modify

Working to integrate the Audiocodes MP-124 24...

The Audiocodes unit isn't officially available in the UK yet but the British distributor is a friend of ours so we gave him a call this morning and, after a bit of good natured wrangling, will take delivery of an 8 port unit this afternoon.  Give us a few days and we'll have it integrated for you.  

That do you?


Kind Regards

Selintra

[SARK devs]

Give us a few days and we'll have it integrated for you.

All done.  We've had our 8-port FXS unit running for a couple of days now without problems. If they get the price-point right then this little box makes a compelling solution for sites that have an existing RJ11 network with conventionl phones.  

No system modifications to SAIL are necessary to support the unit.  We'll put up a little how-to with screen shots from the Audiocodes html app on our docs pages in a day or two.

Kind Regards

Selintra

[chris burnat]

Jeff,

Code: [Select]

Fetch up this code fragment in your favourite editor...
/etc/e-smith/templates/httpd/conf/httpd.conf/95BSelintrafop


Should be (?):
/etc/e-smith/templates/etc/httpd/conf/httpd.conf/95BSelintrafop

Question: same thing applies to stat (95BSelintrastat), meaning we can edit to access from differtent subnet?

Kind regards. chris.

[SARK devs]

Oops

yes

yes




Best

Jeff

[RayG]

We've had our 8-port FXS unit running for a couple of days now without problems.

Spectacular responce time even if this had been paid support.

Were you able to get the MWI working as well ?

If they get the price-point right then this little box makes a compelling solution for sites that have an existing RJ11 network with conventionl phones

The MP-124 is available for $1500 which puts it at less than $63 per port. This is a huge savings if the install already has a few "executive", conference, and/or cordless analog phones.

I look foreward to your writeup.

[SARK devs]

Hi Ray

Mini How-to now available on our docs site here (including a bit on MWI)...

http://www.selintra.com/docs/cgi-bin/view/Main/DocChapter2512

Thanks for the nice comments and give our regards to the Dawg Pound.  

"Go Browns" - woof woof!




Selintra

[RayG]

An item or two pop out right away and they may be the result of differences between the MP-11x and MP-124 series.

I was able to set up the initial configuration with an attached telephone but the process was so convoluted and time consuming that I plugged a laptop into our second unit to set it up in 1/10 the time.

Authentication can be configured as "per gateway" or "per endpoint". I don't recall which settings page the choice is made on but it's a VERY long one and the option is at the bottom of the page. The password for "per gateway" is immediatly above or below the method selection. If you choose the "per endpoint" authentication method, the passwords are set up on the Protocol Management:Endpoint Setitngs:Authentication page. Account name in the left column and password in the right.

One of the problems with these boxes is the undocumented and sometimes bizare interactions between settings. It's entirely possible that using passwords is what's causing my MP-124's to misbehave. I'll run in this afternoon and configure them as you describe. I'll grab a few screen shots and report my results.

[SARK devs]

Cool,

with your screen shots and ours we should end up with a nice consolidated how-to

Kind Regards

Selintra

[RayG]

No joy so far with the mini-how-to and our MP-124.

I can make and receive calls and caller ID seems to be working. That much works with or without passwords.

I can't use any of SAIL's dial pad features like *56* and such. I get a fast busy when I hit the second asterisk. Works fine from a softphone on my PC.

MWI isn't working at all. No stutter dial tone. No MWI in the caller id data. No 90 volt pulses for the light on the phone.

I get a good stream of "481 transaction does not exist" messages from the MP-124.

Looking through my notes, I found a blog entry where a guy was told of a firmware problem relating to MWI and caller id. I believe my MP-124's firmware is at 4.6 and I see there's a 4.8 available now. No mention of the differences but I'll give it a shot.

[SARK devs]

I can't use any of SAIL's dial pad features like *56*

Ok, we came across something very similar with the Mitel 52xx phones; they are incapable of sending a trailing asterisk.  So, there is a "cheat" in SAIL.  It will accept an 8 instead of a trailing asterisk on all of its feature codes.  So, for example,  you can do *568 for "what's my extension"  and *508 for mail etc etc.  I'm actually quite used to it because my personal desk phone is a 5215.  

Stutter dial tone and splash worked OK on the MP11X, but we didn't have a pots phone with an MWI lamp so we couldn't test that We assumed, like the sipura ATA's, it just did stutter and splash.  Pots phones with MWI lamps are almost unheard of here.

Kind Regards

Selintra