Topic: A couple of problems with Selintra Sail

[ntblade]

Hi Del,
I'll give sipgate a go if I'm still having problems in a couple of days.  Meanwhile, I've bought call credit and an 0845 number so I'm not giving up yet.

N

[del]

Hi NTB,

You can have more than one trunk  Just tell your routes to use your Voiptalk for outgoing calls

Regards,
Del

[ntblade]

So far, the support from Selintra and here has been great .  The support from Voiptalk has also been helpful...

I ran the test here, and we can make an outgoing call from the acocunt
with no problem.

but I still have the same problem.

Here's the latest response...

There should be something in your extensions.conf such as:

exten => _0[1-9].,1,Dial(IAX2/USERID@voiptalk/44${EXTEN:1})
exten => _00.,1,Dial(IAX2/USERID@voiptalk/${EXTEN:2})

If you follow the guide here you should have no problems:

http://www.voiptalk.org/products/iaxconfig

Is this something that should have been added automatically or do I have to manually add it?

Thanks
N

[SARK devs]

Is this something that should have been added automatically or do I have to manually add it?

No, SAIL does all of this stuff on-the-fly in its AGI code.  However, something isn't quite right in your case.
So far we've only seen the error message from your log.  Can you do us  favour? Run the call again but before you do turn on the agi debugger with

agi debug

then run your call and send us the  log up to the failure.  When you've finished, turn the agi debugger off with

agi no debug

If you are still getting the same error message, it does seem to suggest a problem at Telappliant rather than at your end.

Kind Regards

Selintra

[SARK devs]

Doh!!!!

Sometimes you just have a bad day or two.  Telappliant will only accept E164.  Go to the trunk you created for your voiptalk account and in the transformation mask put...

   

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00: 0:44

Job's a good 'un.


Regards, apologies and ....    

Selintra

[ntblade]

OH YES BABY!

Thanks very much indeed for the help.  Quick test to my own number identifed as my 0845 number.
Sweet!  However, I still get...

Code: [Select]

Peer Dunpender not found.when I click on the status icon in the trunklines panel.  Not a big problem though.

Now for some experimentation...

All the best
Norrie