Topic: Shockwave-Flash error on a Mac

[Charles Bullen]

We have a website running on www.thealtacenter.com, using e-smith 4.1. It makes extensive use of flash. The pages come up fime on PCs, but a Mac user on OS9 came up with the following error message "type="application/x-shockwave-flash"  error. I think that this is a client side problem, but the Mac user thinks it is a server side error. If that is te case, any ideas how to fix it?

Thanks,


Charlie

[Josh Turiel]

Do you use a detection routine in your code to see if Flash is installed?  A lot of the detection code that gets used out there doesn't work right with Macs - one good example that I saw last week was the personal site of the wrestler Diamond Dallas Page (www.ddpbang.com).  The site displays properly on Windows IE, but the detection routine stalls on an OS X browser (any of them), leaving a blank spot in mid-screen where the intro is supposed to play.  Flash, OTOH, is installed fine under the OS.  And it can be manually coaxed into playing, as well.

Odds are it isn't a server problem or a client problem, but a glitch in your procedure for checking.  Flash 5 and prior generally works fine on a Mac.  The user should make sure he has the latest version of the plug-in installed, though, and delete earlier ones if present.

The Macromedia support groups may be a good resource for you here, too.