Topic: phpsupport - get email to work

[PhoeniX]

I'm installing http://phpsupport.jynx.net/ on SME 7.

Everything went well but i'm having troubles getting the email to work.

The instructions:

Last step is setting up your email gateway.

If your using qmail, simply edit your  .qmail-support for the domain you wish to be your gateway.
            Add this line to your dot-qmail.
                | /your/path/to/openticket.pl


For sendmail users, edit your aliases file and add this line.
            support: root,"|/path/to/your/openticket.pl"
and than run, "newaliases"

And then i'm lost....

Can someone show me a direction?

[PhoeniX]

Thanx to Google i've come a little closer....

I placed openticket.pl into the cgi-bin directory of the ibay 'incident' where the files of phpsupport are.

I've created .qmail-support at /var/qmail/aliasfilled with:

Code: [Select]

| /home/e-smith/files/ibays/incident/cgi-bin/openticket.pl

When i send an email to support@mydomain.com this shows in the logfile:

Code: [Select]

@400000004694c4613805d9ac delivery 206: deferral: /bin/sh:_/home/e-smith/files/ibays/incident/cgi-bin/openticket.pl:_Permission_denied/

I've tried chown + chmod many variations up to root:root 777 but nothing works.

What am I overlooking?