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admin interface corrupted

Offline steve288

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admin interface corrupted
« on: August 14, 2007, 10:49:33 PM »
My system which use to work, seems to have a corrupted interface. I tryed to reinstall but this didnt seem to help.

I can ping out and in. I can see connections connecting when I use the iptraf command, but I cant use putty to connect (refused ) and when I try to connect via https or http it does not connect. When I login as root then su admin I get I think corruped perl scripts.

Is there a way to refresh/reinstall the gui's so that I can access them.

Or perhaps download them yum install or update xxxx. The system can access the internet fine.

Regards

Offline byte

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Re: admin interface corrupted
« Reply #1 on: August 14, 2007, 10:51:49 PM »
My system which use to work, seems to have a corrupted interface.

Please report any problems that could be a potential bug to the bug tracker. Thanks.
--[byte]--

Have you filled in a Bug Report over @ http://bugs.contribs.org ? Please don't wait to be told this way you help us to help you/others - Thanks!

Offline steve288

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Re: admin interface corrupted
« Reply #2 on: August 15, 2007, 02:31:18 PM »
Thanks for you comment.

Does anyone have any idea how to resolve my problem ?

Ive learned to be slow on running to bugzilla, blaming the software when things go wrong or wasting others precious time when my system goes awry.  Too often I see people say bug, bug bug, when it turns out to be user error. I find that its generally something I have done. I also find the bug tracker hard to understand. If I really think it is a bug I will report it. But to be too eager to report such things I think must be agrivating to pepole who try to solve them.

Thanks.


Offline william_syd

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Re: admin interface corrupted
« Reply #3 on: August 15, 2007, 03:50:30 PM »
when it turns out to be user error. I find that its generally something I have done.

In that case read the documentation/manual in the wiki. If the answer is not there then maybe there is a 'bug' in the documentation.

I'm not being nasty about this. SMEserver server should just work. The documentation should answer all questions. If those conditions aren't being met then something needs fixing.
Regards,
William

IF I give advise.. It's only if it was me....

Offline steve288

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Re: admin interface corrupted
« Reply #4 on: August 15, 2007, 06:47:06 PM »
Thanks  for your comment.

I don't think that if it is not in the documentation that it is a bug.

I think the bugzilla would be bursting at the seams if that was true. There have been many occasions that I have had problems with my sme and people in this newsgroup have helped me solve them. The answers where not found in the documentation nor was it a bug. Sometimes I have provided detailed steps after I have solved them to help others who might have the same problems that I have had. Frankly its my respect for programmers that I don't quickly run to bug reports. Having worked with programmers for many years, (I'm not one) they are generally smarter in this area than I am. And frequently when I take things to them, it is due to something that I have done that caused or aggravated the problem.  To say all problems are answered in a manual, while I have not done an exhaustive search, seems not really true.

Perhaps its my viewpoint of a bug and what the bugzilla is for. I think a bug is something someone else has done wrong, (not maliciously) but either actively made a mistake on code or circumstances/environment have made the Code faulty. IM not at any level to say that.  Perhaps I treat it all too seriously. But before I start blaming others for the problems I would like to see if it is resolvable simply, if not then perhaps I raise it to a different level.

Does that seem reasonable ??

Offline slords

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Re: admin interface corrupted
« Reply #5 on: August 15, 2007, 07:04:23 PM »
But to be too eager to report such things I think must be agrivating to pepole who try to solve them.

No what is aggravating is when you have to keep telling everyone to report issues/bugs/potential bugs/user errors to the bug tracker.  We don't mind looking at the issue to see if it is a bug or something that can be clarified to make the user interface clearer.  It isn't a waste of our time if you report user error in the bug tracker.  It is a waste of our time to troll the forums and keep pointing people to the bug tracker.
"Programming today is a race between software engineers striving to build bigger and better idiot-proof programs,
and the Universe trying to produce bigger and better idiots. So far, the Universe is winning." -- Rich Cook

Offline steve288

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Re: admin interface corrupted
« Reply #6 on: August 15, 2007, 07:40:20 PM »
Well thats fine if thats the way that you want to resolve things, I will try to fill in a form and hopefully this will help.

Regards