Topic: external drive automatic disconnect

[kryptos]

Hi,

We have recently purchased a new external drive with 400gb on it. Our problem is that when i format the drive suddenly it is not accessible. I have to disconnect first then reconnect again then it will detect. I have test on windows system but seems no problem on Windows System. Below is the messages logs:

usb 1-1: reset high speed USB device using address 2
Jul  5 13:59:23 smeserver kernel: usb 1-1: control timeout on ep0out
Jul  5 13:59:24 smeserver kernel: usb 1-1: device not accepting address 2, error -71
Jul  5 13:59:24 smeserver kernel: usb-storage: Bus reset ended with -19
Jul  5 13:59:24 smeserver kernel: usb 1-1: USB disconnect, address 2
Jul  5 13:59:34 smeserver kernel: scsi: Device offlined - not ready after error recovery: host 4 channel 0 id 0 lun 0
Jul  5 13:59:34 smeserver kernel: sd 4:0:0:0: Illegal state transition cancel->offline
Jul  5 13:59:34 smeserver kernel: Badness in scsi_device_set_state at drivers/scsi/scsi_lib.c:1702
Jul  5 13:59:34 smeserver kernel:  [<f88486d9>] scsi_device_set_state+0xd2/0xdd [scsi_mod]
Jul  5 13:59:34 smeserver kernel:  [<f8846903>] scsi_eh_offline_sdevs+0x49/0x5e [scsi_mod]
Jul  5 13:59:34 smeserver kernel:  [<f8846de9>] scsi_unjam_host+0x15a/0x16b [scsi_mod]
Jul  5 13:59:34 smeserver kernel:  [<f8843d6e>] __scsi_iterate_devices+0x50/0x58 [scsi_mod]
Jul  5 13:59:34 smeserver kernel:  [<f8846f0c>] scsi_error_handler+0x112/0x15a [scsi_mod]
Jul  5 13:59:34 smeserver kernel:  [<f8846dfa>] scsi_error_handler+0x0/0x15a [scsi_mod]
Jul  5 13:59:34 smeserver kernel:  [kernel_thread_helper+5/11] kernel_thread_helper+0x5/0xb
Jul  5 13:59:34 smeserver kernel: SCSI error : <4 0 0 0> return code = 0x10000
Jul  5 13:59:34 smeserver kernel: end_request: I/O error, dev sde, sector 0
Jul  5 13:59:34 smeserver kernel: Buffer I/O error on device sde, logical block 0
Jul  5 13:59:34 smeserver kernel: lost page write due to I/O error on sde
Jul  5 13:59:34 smeserver kernel: sde : READ CAPACITY failed.
Jul  5 13:59:35 smeserver kernel: sde : status=0, message=00, host=1, driver=00
Jul  5 13:59:36 smeserver kernel: sde : sense not available.
Jul  5 13:59:36 smeserver kernel: sde: assuming drive cache: write through
Jul  5 13:59:36 smeserver kernel:  sde:<3>scsi4 (0:0): rejecting I/O to device being removed
Jul  5 13:59:36 smeserver kernel: Buffer I/O error on device sde, logical block 0
Jul  5 13:59:36 smeserver kernel: scsi4 (0:0): rejecting I/O to device being removed
Jul  5 13:59:36 smeserver kernel: Buffer I/O error on device sde, logical block 0
Jul  5 13:59:36 smeserver kernel: scsi4 (0:0): rejecting I/O to device being removed
Jul  5 13:59:36 smeserver kernel: Buffer I/O error on device sde, logical block 0
Jul  5 13:59:36 smeserver kernel:  unable to read partition table




Regards,
Rocel

[mmccarn]

Could your BIOS be turning off the USB hardware to save power?

[kryptos]

This external drive has power adaptor included. I will check the Bios setting to see if fixed the problem. Thanks!

Regards,
Rocel

[Maniac]

I've got a similar problem. Everytime I do more than one thing on the usb-drive it disconnects and the explorer stucks. (I'm working on Windows XP)

the error message:


Sep  2 17:20:31 kaplan smbd[23643]: [2007/09/02 17:20:31, 0] lib/util_sock.c:read_socket_data(384)
Sep  2 17:20:31 kaplan smbd[23643]:   read_socket_data: recv failure for 4. Error = Connection reset by peer
Sep  2 17:29:52 kaplan smbd[23754]: [2007/09/02 17:29:52, 0] lib/util_sock.c:read_socket_data(384)
Sep  2 17:29:52 kaplan smbd[23754]:   read_socket_data: recv failure for 4. Error = Connection reset by peer
Sep  2 17:41:20 kaplan kernel: usb 1-1: USB disconnect, address 2
Sep  2 17:41:20 kaplan kernel: ehci_hcd 0000:00:10.3: qh df679180 (#17) state 4(has tds)
Sep  2 17:43:07 kaplan smbd[23761]: [2007/09/02 17:43:07, 0] smbd/oplock.c:request_oplock_break(1055)
Sep  2 17:43:07 kaplan smbd[23761]:   request_oplock_break: no response received to oplock break request to pid 23756 on port 32817 for de
v = 801, inode = 42483716, file_id = 5587
Sep  2 17:43:07 kaplan smbd[23761]: [2007/09/02 17:43:07, 0] smbd/open.c:open_mode_check(734)
Sep  2 17:43:07 kaplan smbd[23761]:   open_mode_check: exlusive oplock left by process 23756 after break ! For file multimedia (extern1)/M
usik/OLDIES/Billy Joel/Piano Man_ The Very Best Of Billy Joel/04 Piano Man (Radio Edit).m4a, dev = 801, inode = 42483716. Deleting it to c
ontinue...
Sep  2 17:43:07 kaplan smbd[23761]: [2007/09/02 17:43:07, 0] smbd/open.c:open_mode_check(738)
Sep  2 17:43:07 kaplan smbd[23761]:   open_mode_check: Existent process 23756 left active oplock.


do I have to connect only once to the harddrive?

[CharlieBrady]

We have recently purchased a new external drive with 400gb on it. Our problem is that when i format the drive suddenly it is not accessible.

I have such an external drive as well. I suspect it just has an inadequate power supply, and the drive pulls too much power when you format it under linux. You probably won't like this advice but I'm going to suggest you buy another (better) drive enclosure.

[Maniac]

it happened again, this time the server was making a backup on the extern harddrive and I was watching a movie, so no huge amount of files were transfered like last time this happened.
There were more errors this time:

Sep  8 22:30:11 kaplan /sbin/e-smith/affa[4378]: /home/e-smith/db/affa-report/Konfiguration: NEW scheduled.0=affabackup|Date|200709082230|ExitStatus|0|FileLis
tGenerationTime|3.224 seconds|FileListSize|168602|FileListTransferTime|0.000 seconds|LiteralData|379959 bytes|MatchedData|0 bytes|NumberOfFiles|8598|NumberOfF
ilesTransferred|13|RootDir|/mnt/backup/Konfiguration/scheduled.0/|RootDirFilesystemAvail|83645524 kbytes|RootDirFilesystemUsage|22.8 %|RootDirFilesystemUsed|2
4733220 kbytes|TotalBytesReceived|1900|TotalBytesSent|268476|TotalFileSize|11807538463 bytes|TotalTransferredFileSize|379959 bytes|valid|yes
Sep  8 22:30:34 kaplan kernel: usb 1-1: USB disconnect, address 2
Sep  8 22:30:34 kaplan kernel: SCSI error : <0 0 0 0> return code = 0x70000
Sep  8 22:30:34 kaplan kernel: end_request: I/O error, dev sda, sector 525081159
Sep  8 22:30:34 kaplan kernel: SCSI error : <0 0 0 0> return code = 0x70000
Sep  8 22:30:34 kaplan kernel: end_request: I/O error, dev sda, sector 525081167
Sep  8 22:30:34 kaplan kernel: SCSI error : <0 0 0 0> return code = 0x70000
Sep  8 22:30:34 kaplan kernel: end_request: I/O error, dev sda, sector 525081175
Sep  8 22:30:34 kaplan kernel: SCSI error : <0 0 0 0> return code = 0x70000
Sep  8 22:30:34 kaplan kernel: end_request: I/O error, dev sda, sector 525081183
Sep  8 22:30:34 kaplan kernel: SCSI error : <0 0 0 0> return code = 0x70000
Sep  8 22:30:34 kaplan kernel: end_request: I/O error, dev sda, sector 525081191
Sep  8 22:30:34 kaplan kernel: SCSI error : <0 0 0 0> return code = 0x70000
Sep  8 22:30:34 kaplan kernel: end_request: I/O error, dev sda, sector 525081199
Sep  8 22:30:34 kaplan kernel: SCSI error : <0 0 0 0> return code = 0x70000
Sep  8 22:30:34 kaplan kernel: end_request: I/O error, dev sda, sector 525081207
Sep  8 22:30:34 kaplan kernel: SCSI error : <0 0 0 0> return code = 0x70000
Sep  8 22:30:34 kaplan kernel: end_request: I/O error, dev sda, sector 525081215
Sep  8 22:30:34 kaplan kernel: SCSI error : <0 0 0 0> return code = 0x70000
Sep  8 22:30:34 kaplan kernel: end_request: I/O error, dev sda, sector 525081223
Sep  8 22:30:34 kaplan kernel: SCSI error : <0 0 0 0> return code = 0x10000
Sep  8 22:30:34 kaplan kernel: end_request: I/O error, dev sda, sector 525081231
Sep  8 22:30:34 kaplan kernel: SCSI error : <0 0 0 0> return code = 0x10000
Sep  8 22:30:34 kaplan kernel: end_request: I/O error, dev sda, sector 525081239
Sep  8 22:30:34 kaplan kernel: SCSI error : <0 0 0 0> return code = 0x10000
Sep  8 22:30:34 kaplan kernel: end_request: I/O error, dev sda, sector 525081247
Sep  8 22:30:34 kaplan kernel: SCSI error : <0 0 0 0> return code = 0x10000
Sep  8 22:30:34 kaplan kernel: end_request: I/O error, dev sda, sector 525081255
Sep  8 22:30:34 kaplan kernel: SCSI error : <0 0 0 0> return code = 0x10000
Sep  8 22:30:34 kaplan kernel: end_request: I/O error, dev sda, sector 525081263
Sep  8 22:30:34 kaplan kernel: SCSI error : <0 0 0 0> return code = 0x10000
Sep  8 22:30:34 kaplan kernel: end_request: I/O error, dev sda, sector 525081271
Sep  8 22:30:34 kaplan kernel: SCSI error : <0 0 0 0> return code = 0x10000
Sep  8 22:30:34 kaplan kernel: end_request: I/O error, dev sda, sector 525081279
Sep  8 22:30:34 kaplan kernel: SCSI error : <0 0 0 0> return code = 0x10000
Sep  8 22:30:34 kaplan scsi.agent[4517]: disk at /devices/pci0000:00/0000:00:10.3/usb1/1-1/1-1:1.0/host1/target1:0:0/1:0:0:0
Sep  8 22:30:34 kaplan kernel: end_request: I/O error, dev sda, sector 525081287
Sep  8 22:30:35 kaplan kernel: SCSI error : <0 0 0 0> return code = 0x10000
Sep  8 22:30:35 kaplan kernel: end_request: I/O error, dev sda, sector 525081295
Sep  8 22:30:35 kaplan kernel: SCSI error : <0 0 0 0> return code = 0x10000
Sep  8 22:30:35 kaplan kernel: end_request: I/O error, dev sda, sector 525081303
Sep  8 22:30:35 kaplan kernel: SCSI error : <0 0 0 0> return code = 0x10000
Sep  8 22:30:35 kaplan kernel: end_request: I/O error, dev sda, sector 525081311
Sep  8 22:30:35 kaplan kernel: SCSI error : <0 0 0 0> return code = 0x10000
Sep  8 22:30:35 kaplan kernel: end_request: I/O error, dev sda, sector 525081319
Sep  8 22:30:35 kaplan kernel: SCSI error : <0 0 0 0> return code = 0x10000
Sep  8 22:30:35 kaplan kernel: end_request: I/O error, dev sda, sector 525081327
Sep  8 22:30:35 kaplan kernel: SCSI error : <0 0 0 0> return code = 0x10000
Sep  8 22:30:35 kaplan kernel: end_request: I/O error, dev sda, sector 525081335
Sep  8 22:30:35 kaplan kernel: SCSI error : <0 0 0 0> return code = 0x10000
Sep  8 22:30:35 kaplan kernel: end_request: I/O error, dev sda, sector 525081343
Sep  8 22:30:35 kaplan kernel: SCSI error : <0 0 0 0> return code = 0x10000
Sep  8 22:30:35 kaplan kernel: end_request: I/O error, dev sda, sector 525081351
Sep  8 22:30:35 kaplan kernel: SCSI error : <0 0 0 0> return code = 0x10000
Sep  8 22:30:35 kaplan kernel: end_request: I/O error, dev sda, sector 525081359
Sep  8 22:30:35 kaplan kernel: SCSI error : <0 0 0 0> return code = 0x10000
Sep  8 22:30:35 kaplan kernel: end_request: I/O error, dev sda, sector 525081367
Sep  8 22:30:35 kaplan kernel: SCSI error : <0 0 0 0> return code = 0x10000
Sep  8 22:30:35 kaplan kernel: end_request: I/O error, dev sda, sector 525081375
Sep  8 22:30:35 kaplan kernel: SCSI error : <0 0 0 0> return code = 0x10000
Sep  8 22:30:35 kaplan kernel: end_request: I/O error, dev sda, sector 525081383
Sep  8 22:30:35 kaplan kernel: SCSI error : <0 0 0 0> return code = 0x10000
Sep  8 22:30:35 kaplan kernel: end_request: I/O error, dev sda, sector 525081391
Sep  8 22:30:35 kaplan kernel: scsi0 (0:0): rejecting I/O to device being removed
Sep  8 22:30:35 kaplan kernel: SCSI error : <0 0 0 0> return code = 0x10000
Sep  8 22:30:35 kaplan kernel: end_request: I/O error, dev sda, sector 525081399
Sep  8 22:30:35 kaplan kernel: SCSI error : <0 0 0 0> return code = 0x10000
Sep  8 22:30:35 kaplan kernel: end_request: I/O error, dev sda, sector 525081407
Sep  8 22:30:35 kaplan kernel: scsi0 (0:0): rejecting I/O to device being removed
Sep  8 22:30:35 kaplan kernel: scsi0 (0:0): rejecting I/O to device being removed
Sep  8 22:30:35 kaplan kernel: Buffer I/O error on device sda1, logical block 7616
Sep  8 22:30:35 kaplan kernel: lost page write due to I/O error on sda1
Sep  8 22:30:35 kaplan kernel: Aborting journal on device sda1.
Sep  8 22:30:35 kaplan kernel: EXT3-fs error (device sda1) in ext3_reserve_inode_write: Journal has aborted
Sep  8 22:30:35 kaplan kernel: scsi0 (0:0): rejecting I/O to device being removed
Sep  8 22:30:35 kaplan kernel: Buffer I/O error on device sda1, logical block 0
Sep  8 22:30:35 kaplan kernel: lost page write due to I/O error on sda1
Sep  8 22:30:35 kaplan kernel: EXT3-fs error (device sda1) in ext3_dirty_inode: Journal has aborted
Sep  8 22:30:35 kaplan kernel: scsi0 (0:0): rejecting I/O to device being removed
Sep  8 22:30:35 kaplan kernel: Buffer I/O error on device sda1, logical block 0
Sep  8 22:30:35 kaplan kernel: lost page write due to I/O error on sda1
Sep  8 22:30:35 kaplan kernel: scsi0 (0:0): rejecting I/O to device being removed
Sep  8 22:30:35 kaplan kernel: Buffer I/O error on device sda1, logical block 56033293
Sep  8 22:30:35 kaplan kernel: lost page write due to I/O error on sda1
Sep  8 22:30:35 kaplan kernel: scsi0 (0:0): rejecting I/O to device being removed
Sep  8 22:30:35 kaplan kernel: EXT3-fs error (device sda1): ext3_find_entry: reading directory #28017007 offset 0
Sep  8 22:30:35 kaplan kernel:
Sep  8 22:30:35 kaplan kernel: scsi0 (0:0): rejecting I/O to device being removed
Sep  8 22:30:35 kaplan kernel: Buffer I/O error on device sda1, logical block 0
Sep  8 22:30:35 kaplan kernel: lost page write due to I/O error on sda1
Sep  8 22:30:35 kaplan kernel: scsi0 (0:0): rejecting I/O to device being removed
Sep  8 22:30:35 kaplan kernel: EXT3-fs error (device sda1): ext3_readdir: directory #28017007 contains a hole at offset 0
Sep  8 22:30:35 kaplan kernel: scsi0 (0:0): rejecting I/O to device being removed
Sep  8 22:30:35 kaplan kernel: Buffer I/O error on device sda1, logical block 0
Sep  8 22:30:35 kaplan kernel: lost page write due to I/O error on sda1
Sep  8 22:30:35 kaplan kernel: ext3_abort called.
Sep  8 22:30:35 kaplan kernel: EXT3-fs error (device sda1): ext3_journal_start_sb: Detected aborted journal
Sep  8 22:30:35 kaplan kernel: Remounting filesystem read-only
Sep  8 22:30:35 kaplan kernel: scsi0 (0:0): rejecting I/O to device being removed
Sep  8 22:30:35 kaplan kernel: EXT3-fs error (device sda1): ext3_readdir: directory #28017007 contains a hole at offset 0
Sep  8 22:30:35 kaplan kernel: scsi0 (0:0): rejecting I/O to device being removed
Sep  8 22:30:35 kaplan kernel: scsi0 (0:0): rejecting I/O to device being removed
Sep  8 22:30:35 kaplan kernel: scsi0 (0:0): rejecting I/O to dead device
Sep  8 22:30:35 kaplan last message repeated 125 times
Sep  8 22:30:35 kaplan kernel: usb 1-1: new high speed USB device using address 3
Sep  8 22:30:35 kaplan kernel: scsi0 (0:0): rejecting I/O to dead device
Sep  8 22:30:35 kaplan last message repeated 63 times
Sep  8 22:30:35 kaplan kernel: scsi1 : SCSI emulation for USB Mass Storage devices
Sep  8 22:30:35 kaplan kernel:   Vendor: ST350084  Model: 1AS               Rev:
Sep  8 22:30:35 kaplan kernel:   Type:   Direct-Access                      ANSI SCSI revision: 02
Sep  8 22:30:35 kaplan kernel: SCSI device sdb: 976773168 512-byte hdwr sectors (500108 MB)
Sep  8 22:30:35 kaplan kernel: sdb: assuming drive cache: write through
Sep  8 22:30:35 kaplan kernel: SCSI device sdb: 976773168 512-byte hdwr sectors (500108 MB)
Sep  8 22:30:35 kaplan kernel: sdb: assuming drive cache: write through
Sep  8 22:30:35 kaplan kernel:  sdb: sdb1
Sep  8 22:30:35 kaplan kernel: Attached scsi disk sdb at scsi1, channel 0, id 0, lun 0
Sep  8 22:30:35 kaplan kernel: USB Mass Storage device found at 3
Sep  8 22:30:35 kaplan kernel: scsi0 (0:0): rejecting I/O to dead device
Sep  8 22:30:37 kaplan fstab-sync[4554]: removed mount point /media/usbdisk for /dev/sda1
Sep  8 22:32:33 kaplan last message repeated 8122 times
Sep  8 22:32:33 kaplan kernel: Buffer I/O error on device sda1, logical block 1575
Sep  8 22:32:33 kaplan kernel: lost page write due to I/O error on sda1


I've got a 500Gb Seagate Harddrive in a SATA Icy Box. There's no power problem.
Can anyone get some useful information out of this errors? It wourld make me very thankful..