Topic: Asterisk (SAIL) Voicemail Attachment Volume

[sonoracomm]

Hi Folks,

I have done some digging and testing on this issue without success.

One problem I run into with every SAIL (Asterisk) installation is voicemail e-mail attachment volume...they are always too quiet and force users to radically turn up their PC audio volume controls to be able to hear the messages.

I found a voicemail.conf directive (volgain=0.0) that is supposed to resolve this issue.  However, I suspect it is only available in Asterisk 1.4 and doesn't do anything at all for me.

Has anyone come across this issue?  or resolved it?

TIA,

G

[SARK devs]

This has been an issue of contention for some time.  The Volgain patch was originally done on a 1.2 system.  However, someone at Digium decided that it was a "new" feature and so couldn't be fitted to 1.2 because 1.2 is a stable release (don't ask, - just don't ask).  

That's why it's in 1.4 but not 1.2 as far as I can figure it out.  You can read about it here...

http://bugs.digium.com/view.php?id=6237

So, you'll just have to up the volume control on your PC I'm afraid,  unless/until we move SAIL to 1.4.

Best

Selintra

[sonoracomm]

Thanks much for the straight answer, at lest.  

G

[ntblade]

Changing...
format=wav49 to format=wav
in /etc/asterisk/voicemail.conf helps but you get bigger wav files.
Also, how can I make this change permanent?

HTH

N

[SARK devs]

change it headers=>voicemail.conf

Best

S