Topic: Unable to update password via lat-users or server-manager

[bjoyce]

Hi everyone,
got a problem where the following error messages are swaming /var/log/messages. (username) has been subsituded for the real username and (server) for the server name.

Anyone got a clue as what my problem could be?  I am clueless to know where to start.

Brad

/var/log/message being swammed by the following.
Feb  6 13:29:56 (server) smbd[5203]: [2008/02/06 13:29:56, 0] smbd/service.c:make_connection_snum(1003)
Feb  6 13:29:56 (server) smbd[5203]:   '/home/e-smith/files/users/(username)/home' does not exist or permission denied when connecting to [(username)] Error was Permission denied

Also the system is refusing to update passwords by either using lat-users or the web interface /server-manager.
I have a SME server 7.3, lat-users 0.9.0.

When attempting to change the password via lat-users -a -c "(username)|first|last|(password)" the following errors occur at the command line.

[root@(servername) home]# lat-users -a -c "testuser|test|user|1234qwer"
Creating user account for testuser (Uid:6072).
An error occurred while creating account 'testuser'.

and in /var/log/messages I get this.

Feb  6 13:37:04 (servername) /usr/sbin/lat-users[5617]: /home/e-smith/db/accounts: OLD testuser=(undefined)
Feb  6 13:37:04 (servername) /usr/sbin/lat-users[5617]: /home/e-smith/db/accounts: NEW testuser=user|City||Company||Dept||EmailForward|local|FirstName|test|ForwardAddress||Gid|6072|LastName|user|PasswordSet|no|Phone||Street||Uid|6072
Feb  6 13:37:05 (servername) esmith::event[5626]: Processing event: user-create testuser
Feb  6 13:37:05 (servername) esmith::event[5626]: Running event handler: /etc/e-smith/events/user-create/S04user-create-unix
Feb  6 13:37:05 (servername) esmith::event[5626]: Locking password for user testuser.
Feb  6 13:37:05 (servername) esmith::event[5626]: passwd: Success
Feb  6 13:37:06 (servername) esmith::event[5626]: Added user testuser.
Feb  6 13:37:06 (servername) esmith::event[5626]: S04user-create-unix=action|Event|user-create|Action|S04user-create-unix|Start|1202269025 134138|End|1202269026 85590|Elapsed|0.951452
Feb  6 13:37:06 (servername) esmith::event[5626]: Running event handler: /etc/e-smith/events/actions/generic_template_expand
Feb  6 13:37:06 (servername) esmith::event[5626]: expanding /var/service/qpsmtpd/config/goodrcptto
Feb  6 13:37:06 (servername) esmith::event[5626]: expanding /var/qmail/alias/.qmail-shared
Feb  6 13:37:06 (servername) esmith::event[5626]: expanding /var/qmail/users/assign
Feb  6 13:37:07 (servername) esmith::event[5626]: WARNING in /etc/e-smith/templates//var/qmail/users/assign/60users: Failed to obtain user details for 'jayle 16' while processing user assignments.
Feb  6 13:37:08 (servername) esmith::event[5626]: WARNING: Template processing succeeded for //var/qmail/users/assign: 1 fragment generated warnings
Feb  6 13:37:08 (servername) esmith::event[5626]:  at /etc/e-smith/events/actions/generic_template_expand line 56
Feb  6 13:37:08 (servername) esmith::event[5626]: expanding /var/qmail/control/virtualdomains
Feb  6 13:37:08 (servername) esmith::event[5626]: expanding /var/qmail/control/badrcptto
Feb  6 13:37:08 (servername) esmith::event[5626]: expanding /etc/dhcpd.conf
Feb  6 13:37:08 (servername) esmith::event[5626]: expanding /etc/rssh.conf
Feb  6 13:37:08 (servername) esmith::event[5626]: WARNING in /etc/e-smith/templates//etc/rssh.conf/40users: Use of uninitialized value in string eq at /etc/e-smith/templates//etc/rssh.conf/40users line 17.
Feb  6 13:37:09 (servername) last message repeated 26 times
Feb  6 13:37:09 (servername) esmith::event[5626]: WARNING: Template processing succeeded for //etc/rssh.conf: 27 fragments generated warnings
Feb  6 13:37:09 (servername) esmith::event[5626]:  at /etc/e-smith/events/actions/generic_template_expand line 56
Feb  6 13:37:09 (servername) esmith::event[5626]: expanding /etc/pptpd.conf
Feb  6 13:37:09 (servername) esmith::event[5626]: expanding /etc/raddb/radiusd.conf
Feb  6 13:37:09 (servername) esmith::event[5626]: expanding /etc/raddb/users
Feb  6 13:37:09 (servername) esmith::event[5626]: expanding /etc/ppp/ip-up.local
Feb  6 13:37:09 (servername) esmith::event[5626]: expanding /etc/ppp/ip-down.local
Feb  6 13:37:09 (servername) esmith::event[5626]: expanding /etc/ppp/options.pptpd
Feb  6 13:37:09 (servername) esmith::event[5626]: expanding /etc/e-smith/pam/users.allow
Feb  6 13:37:09 (servername) esmith::event[5626]: expanding /etc/e-smith/pam/accounts.deny
Feb  6 13:37:10 (servername) esmith::event[5626]: expanding /etc/e-smith/pam/accounts.allow
Feb  6 13:37:10 (servername) esmith::event[5626]: generic_template_expand=action|Event|user-create|Action|generic_template_expand|Start|1202269026 85969|End|1202269030 577388|Elapsed|4.491419
Feb  6 13:37:10 (servername) esmith::event[5626]: Running event handler: /etc/e-smith/events/user-create/S20qmail-update-group
Feb  6 13:37:11 (servername) esmith::event[5626]: WARNING in /etc/e-smith/templates//var/qmail/alias/.qmail-group/50group_members: Use of uninitialized value in split at /etc/e-smith/templates//var/qmail/alias/.qmail-group/50group_members line 4.
Feb  6 13:37:11 (servername) esmith::event[5626]: WARNING: Template processing succeeded for //var/qmail/alias/.qmail-yr01: 1 fragment generated warnings
Feb  6 13:37:11 (servername) esmith::event[5626]:  at /etc/e-smith/events/user-create/S20qmail-update-group line 80
Feb  6 13:37:11 (servername) esmith::event[5626]: WARNING in /etc/e-smith/templates//var/qmail/alias/.qmail-group/50group_members: Use of uninitialized value in split at /etc/e-smith/templates//var/qmail/alias/.qmail-group/50group_members line 4.
Feb  6 13:37:11 (servername) esmith::event[5626]: WARNING: Template processing succeeded for //var/qmail/alias/.qmail-yr1: 1 fragment generated warnings
Feb  6 13:37:11 (servername) esmith::event[5626]:  at /etc/e-smith/events/user-create/S20qmail-update-group line 80
Feb  6 13:37:11 (servername) esmith::event[5626]: S20qmail-update-group=action|Event|user-create|Action|S20qmail-update-group|Start|1202269030 577702|End|1202269031 531207|Elapsed|0.953505
Feb  6 13:37:11 (servername) esmith::event[5626]: Running event handler: /etc/e-smith/events/user-create/S20qmail-update-user
Feb  6 13:37:11 (servername) esmith::event[5626]: S20qmail-update-user=action|Event|user-create|Action|S20qmail-update-user|Start|1202269031 531448|End|1202269031 798601|Elapsed|0.267153
Feb  6 13:37:11 (servername) esmith::event[5626]: Running event handler: /etc/e-smith/events/user-create/S20user-create-profiledir
Feb  6 13:37:12 (servername) esmith::event[5626]: S20user-create-profiledir=action|Event|user-create|Action|S20user-create-profiledir|Start|1202269031 799421|End|1202269032 139567|Elapsed|0.340146
Feb  6 13:37:12 (servername) esmith::event[5626]: Running event handler: /etc/e-smith/events/user-create/S25count-active-user-accounts
Feb  6 13:37:12 (servername) esmith::event[5626]: S25count-active-user-accounts=action|Event|user-create|Action|S25count-active-user-accounts|Start|1202269032 140443|End|1202269032 499513|Elapsed|0.35907
Feb  6 13:37:12 (servername) esmith::event[5626]: Running event handler: /etc/e-smith/events/user-create/S25ldap-update
Feb  6 13:37:13 (servername) esmith::event[5626]: S25ldap-update=action|Event|user-create|Action|S25ldap-update|Start|1202269032 500120|End|1202269033 182791|Elapsed|0.682671
Feb  6 13:37:13 (servername) esmith::event[5626]: Running event handler: /etc/e-smith/events/user-create/S50user-modify-quota
Feb  6 13:37:13 (servername) esmith::event[5626]: S50user-modify-quota=action|Event|user-create|Action|S50user-modify-quota|Start|1202269033 183553|End|1202269033 358331|Elapsed|0.174778
Feb  6 13:37:13 (servername) esmith::event[5626]: Running event handler: /etc/e-smith/events/user-create/S55email-assign
Feb  6 13:37:13 (servername) esmith::event[5626]: qmail-newu: fatal: bad format in users/assign
Feb  6 13:37:13 (servername) esmith::event[5626]: S55email-assign=action|Event|user-create|Action|S55email-assign|Start|1202269033 358934|End|1202269033 368225|Elapsed|0.009291|Status|28416
Feb  6 13:37:13 (servername) esmith::event[5626]: Running event handler: /etc/e-smith/events/user-create/S85user-group-modify
Feb  6 13:37:13 (servername) esmith::event[5626]: Use of uninitialized value in split at /usr/lib/perl5/site_perl/esmith/AccountsDB.pm line 146.
Feb  6 13:37:13 (servername) esmith::event[5626]: Use of uninitialized value in split at /usr/lib/perl5/site_perl/esmith/AccountsDB.pm line 146.
Feb  6 13:37:13 (servername) esmith::event[5626]: S85user-group-modify=action|Event|user-create|Action|S85user-group-modify|Start|1202269033 368532|End|1202269033 749601|Elapsed|0.381069
Feb  6 13:37:13 (servername) esmith::event[5626]: Running event handler: /etc/e-smith/events/actions/adjust-services
Feb  6 13:37:13 (servername) esmith::event[5626]: adjusting supervised smbd (sighup)
Feb  6 13:37:13 (servername) esmith::event[5626]: adjusting supervised smbd (up)
Feb  6 13:37:13 (servername) esmith::event[5626]: adjusting supervised radiusd (sigterm)
Feb  6 13:37:13 (servername) esmith::event[5626]: adjusting supervised radiusd (up)
Feb  6 13:37:13 (servername) esmith::event[5626]: adjusting supervised qmail (sighup)
Feb  6 13:37:13 (servername) esmith::event[5626]: adjusting supervised qmail (up)
Feb  6 13:37:13 (servername) esmith::event[5626]: adjust-services=action|Event|user-create|Action|adjust-services|Start|1202269033 749911|End|1202269033 915732|Elapsed|0.165821

The server-manager web interface just goes to a blank screen after changing the password.

[JonB]

I will get in before Charlie does. As it says at the top of each post

Don't report problems here - Please report bugs and potential bugs in the bug tracker

You will need to include more information than you have in this post i.e version of SME, History of server (is it a clean install, upgrade etc), additional software or contribs installed.

Jon