Topic: Testing IVRs

[Chriswilliams]

I want to test an IVR system without actually using the incomming analog line. (It can be difficult to call your own analog line!)

I thought I might set up an alias or an extension that would drop straight to my IVR, but I can't see how!.

Can  anyone help?

Chris.

[peterpan746]

What might help is you can get some extensions lines from a Legacy system as you I/C line.

Hope that helps

[SARK devs]

Nice question Chris...

Had to think about this one.   Here's a little spoofer custom app for you....

Code: [Select]

;
;  IVR Loopback Tester
;
exten => *905*,1,DISA(no-password,mainmenu)
exten => *905*,2,Hangup;

Create a custom app (call it whatever you like) and paste the code above into it (make sure it has span of internal).

Now, go to your phone and dial *905*  - it will give you dial tone.  Now you can tap in any of your inbound DiD numbers and it will handle them just as if they had arrived from outside.  If you only have analogie lines (which don't set the DNID) then just create a PTT-DiD trunk with any old number you want.  Point the PTT-DiD at your IVR and then dial the DiD number when *905* gives you dial tone. 

There you go, an IVR tester in two lines of code.



Best

S

[Chriswilliams]

I don't understand what its doing, BUT it does work!

I am using analog input, so the extra step with a dummy trunk was needed.

I am using a softphone extension to check my IVR and the different ringtones on my extensions.

Thanks for the help.

Chris.