Topic: default headset volume of polycom soundpoint ip330 phone.

[tropicalview]

Hi all,

I bought a coulple of the IP330 phones if polycom.
they work great the only problem is that we have to ajust the volume each call.

I just took a look at the manual of the phone and saw this:

http://www.polycom.com/common/pw_item_show_doc/1,1149,7480,00.pdf

page 44

Code: [Select]


To conform to regulatory requirements, handset and headset volume will return to a
preset level after each call, but the configuration can be changed by your system
administrator. Hands-free Speakerphone volume settings will be maintained across
calls.

I really searched all the options of the phone but couldn't adapt this default volume.
does anybody know how to do this?\


Kind regards

[joeyski]

hi tropical,

my search for 'audiocodes' box topics
returned one of your reply, (replied with a request there
so i browsed on some of your previous posts.

I was just reading "The asterisk handbook version 2"
and on page 52 there is a mention of rxgain and txgain
options in zapata.conf

I don't know if its applicable to your problem but it says there:
Adjust receive/transmit of incoming/outgoing volume to compensate
for hardware differences.


HTH

[e4tech]

Hey tropicalview...

There is a way to adjust the default volume on a Polycom IP 330 - Unfortunately I do not know of any way to do this from the web UI-

If you are provisioning these phones from a central boot server then you should be familiar with a file named sip.cfg - in it, Search for this...

<volume voice.volume.persist.handset="0" voice.volume.persist.headset="0" voice.volume.persist.handsfree="0"/>

Change it to this...

<volume voice.volume.persist.handset="1" voice.volume.persist.headset="1" voice.volume.persist.handsfree="1"/>

This will make your Polycom phones keep the volume that they were set to on the last call.

Kind regards,

Michael White
Certified Polycom Nerd and Reseller
http://www.8774e4voip.com

P.S.
if you are still having issues I can send you some example configs - Just message me

[tropicalview]

Hi Guys,

Thanks that are 2 good tips.
I had already contact with polycom and they told me the same as you just told me.

but as yet i didn't had the time to ajust the volume settings.
So if you can provide me the example file it would be just great.

Thanks a lot.