Topic: REQ: Dialplan for calling 444

[wifi]

Hi all,

I'm supposed to be able to hear how much credits I've left when I call "444", but when I do this I get an engaged tone.
My Voip provider (Budgetphone.nl), tells me that this is a Dial plan problem (and I'm sure it is), but how should a dial plan to also allow the call 444 look like, and where do I add this?

Thank you for any info on this.

[Franco]

Go in Routes, add New with the path to your provider Budgetphone.nl, and on the plans put _444.

[wifi]

Of course no luck for me. Thing like this will NEVER work for me the 1st try
I created a new route with as "Primary Path" the number that is from the BudgetPhone provider.
I added _444. (with the dot) to the "Route Dial Plans", and I saved and Committed the change.

No luck. When I dial 444 it's still engaged.

I already have a route named route_1 (and it's being used).
Should it also work when I add the _444. to this route_1 ?
I tested it, but again no luck.

The route used looks like this: _00X. _0X.

Thank you for helping.

[SARK devs]

Dont worry.  You don't need the dot (.) or the underscore (_).  Just type 444 into the dialplan in your route....

Code: [Select]

_00X. _0X. 444

Kind Regards

[wifi]

Dont worry.  You don't need the dot (.) or the underscore (_).  Just type 444 into the dialplan in your route....

Code: [Select]

_00X. _0X. 444

Kind Regards

Thank you for your reply, but again no luck with just the _00X. _0X. 444

This is what I see in the CLI when dialing 444 (not sure if it's of any help) when I use the above dial plan,
[root@files ~]# asterisk -r
[Jul 11 21:34:59] WARNING[2437]: file.c:569 ast_openstream_full: File were-sorry does not exist in any format
[Jul 11 21:34:59] WARNING[2437]: file.c:868 ast_streamfile: Unable to open were-sorry (format 0x8 (alaw)): No such file or directory
[Jul 11 21:34:59] WARNING[2437]: pbx.c:5711 pbx_builtin_background: ast_streamfile failed on SIP/5007-b7e11870 for were-sorry
[Jul 11 21:34:59] WARNING[2437]: file.c:569 ast_openstream_full: File call-cannot-complete does not exist in any format
[Jul 11 21:34:59] WARNING[2437]: file.c:868 ast_streamfile: Unable to open call-cannot-complete (format 0x8 (alaw)): No such file or directory
[Jul 11 21:34:59] WARNING[2437]: pbx.c:5711 pbx_builtin_background: ast_streamfile failed on SIP/5007-b7e11870 for call-cannot-complete
[Jul 11 21:34:59] WARNING[2437]: file.c:569 ast_openstream_full: File please-hang-up-and-try-again does not exist in any format
[Jul 11 21:34:59] WARNING[2437]: file.c:868 ast_streamfile: Unable to open please-hang-up-and-try-again (format 0x8 (alaw)): No such file or directory
[Jul 11 21:34:59] WARNING[2437]: pbx.c:5711 pbx_builtin_background: ast_streamfile failed on SIP/5007-b7e11870 for please-hang-up-and-try-again
files*CLI>

[SARK devs]

you aren't showing us the correct part of the log. The warnings are there because you don't have the full language files installed so Asterisk can't play them.

All it is attemptiing to tell you is that the SIP channel refused the call.  If normal calls are going through OK, then someone has probably given you incorrect information about 444 being a valid number on that channel.  Nothing to do with SAIL.


Best

[wifi]

Once again thank you for your reply.

I'm 100% sure that the 444 is correct, as when I use the Voip account info in a Voip phone (bypassing SAIL), the 444 does work for me, so I must be missing something somewhere.

I will do some more testing, and will report back if I find the fix.