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HOW-TO Change language From IVR ?

Offline beckynet

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HOW-TO Change language From IVR ?
« on: September 21, 2008, 08:04:16 PM »
Hello World,

I want to let caller make a choice of language in IVR, the submenu is not difficult to do but asterisk message stay in default language.

How can I change that, perhaps with one Custom apps ?

Thanks

Olivier
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Beeckmans Olivier
Belgian Army ICT Technician
I discovered E-Smith with version 4.12
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Offline SARK devs

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Re: HOW-TO Change language From IVR ?
« Reply #1 on: September 22, 2008, 06:29:51 AM »
Hi Olivier

Language is set in each individual channel type (i.e. SIP, IAX, ZAP) using "language=" in the .conf file.

So, to set french for SIP, go to Headers->sip.conf and change "language=en" to " language=fr".  You can then do the same in iax.conf and zapata.conf.

Kind Regards

S

Offline beckynet

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Re: HOW-TO Change language From IVR ?
« Reply #2 on: September 24, 2008, 05:28:31 PM »
Thanks but i know that.

My problem is that when a caller select a language in the incoming IVR (Bonjour, Hello, Goeiemorgen... Appuyer sur 1 pour le francais, Push on 2 for English, Druk op 3 voor Dutch).

When he fall in a queue for his language. The asterisk message "queue-thereare or queue-callswaiting" are only in french if fr is set in sip.conf, iax, or zap.
I want to change that ! If a caller is in a "French queue" the asterisk message must be in french and if a caller is in "English queue" the asterisk message must be in english.

Is it possible ?

Thanks a Lot

Olivier

----------------------------------------------------
Beeckmans Olivier
Belgian Army ICT Technician
I discovered E-Smith with version 4.12
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