Topic: cant dial local extension

[fpausp]

hi all,

today i notice a problem with my local extensions, when i try to call 5000 i get an error tone but the alias 00 is working.

i have done an update to 716 but it is still not working.

how can i debug this ... ?


regards
fpausp

[Franco]

ouch!
Re-read your question, then formulate it again.

Hard to guess!

One way to debug things: on the CLI, turn on debug by

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agi debug

[David Harper]

Check to see whether you have accidentally directed numbers beginning with 5 to an external provider (Zaptel/VOIP) in the Routes administration panel.

To see what is going wrong during the call, log on to the server console using Putty and start debugging:

Code: [Select]

asterisk -rvvvvv

Then make your call and watch the debugging output. The selintra agi script will start -- see what the notes say. If you can't interpret them, you can copy them from Putty and paste them here for us to read.

EDIT: I think stuntshell and I are saying the same thing. Oops!

[fpausp]

Hi,

Ok i found it, it was a wrong sail-to-sail route (_XXXX).

Sorry for the "false alarm"


regards
fpausp