Topic: User mailbox problem

[meelis]

One user cannot remove deleted messages (imap) and her messages stays /new folder after as marked as readed and /cur folder is allways empty?

[Stefano]

hi

as you can read on the top of the page EVERY time you post a message, DON'T REPORT PROBLEMS HERE (Cit. Charliebrady)

so, please, file a bug in bugzilla and post here the refrence, thank you

Ciao
Stefano

[koshakis]

hi

as you can read on the top of the page EVERY time you post a message, DON'T REPORT PROBLEMS HERE (Cit. Charliebrady)

so, please, file a bug in bugzilla and post here the refrence, thank you

Ciao
Stefano

Hi Stefano
If you don't now a solution to a problem and you only solutiom
is report as bug then hear it's not a forum is bugs report site.

Please don't push people away from this forum.
As I said before, bug is in the O/S and Meelis have problem with email
Do you have same problem, I don't (meaning is not a bug).

By
Koshakis   

[meelis]

I totally agree witdh Koshakis!

[Stefano]

Koshakis

a bug is everything that should work "out-of-the-box" but it does not..

you (and the OP) should report your problem in bugzilla, because it is the only place where it could be investigated by the dev team.. you also should post there even if you are not sure it's a bug.

IMO, OP's issue is a bug because mail is not working properly and mail/mailbox is a core part of SME.

if you don't agree with my assertion I'm sorry, but this is the only way you, me and all the community can make SME a better product.

Ciao
Stefano

[koshakis]

Koshakis

a bug is everything that should work "out-of-the-box" but it does not..

you (and the OP) should report your problem in bugzilla, because it is the only place where it could be investigated by the dev team.. you also should post there even if you are not sure it's a bug.

IMO, OP's issue is a bug because mail is not working properly and mail/mailbox is a core part of SME.

if you don't agree with my assertion I'm sorry, but this is the only way you, me and all the community can make SME a better product.

Ciao
Stefano

Stefano

(Bug) is one thing (problem) is another.

By the way You said.
a bug is everything that should work "out-of-the-box" but it does not..

Wrong..

IMO, OP's issue is a bug because mail is not working properly and mail/mailbox is a core part of SME.

Its working from all of us except Meelis (can you help him)

if you don't agree with my assertion I'm sorry, but this is the only way you, me and all the community can make SME a better product.


I agree? but the forum is for help to each other

Koshakis

[Stefano]

Hi

I will not continue this 3ad because I think different from you..

anyway, please use the standard quote code in your answers because otherwise it's difficult to understand you

Thank you
ciao
Stefano

[koshakis]

One user cannot remove deleted messages (imap) and her messages stays /new folder after as marked as readed and /cur folder is allways empty?

Meelis

I am not an expert but I thing if you delete the user and then recreate the
user may solve you problem... If you don't try you never know.

Koshakis

[janet]

koshakis & Meelis

... if you delete the user and then recreate the
user may solve you problem...

Be careful following that advice.
If you delete the user in sme server manager panel, then you will delete ALL mail associated with that user and all files in their home folder.

Backup first !

[meelis]

Thats works fine (delete and create) but i still not understand, why this happend.

[meelis]

I delete user in server-manager and if i created user again then user settings like before but now mailbox works correctly

[koshakis]

I delete user in server-manager and if i created user again then user settings like before but now mailbox works correctly

That's good
At least there wasn't any bug witch you have to report...

Koshakis

[CharlieBrady]

Thats works fine (delete and create) but i still not understand, why this happend.

That's what happens when you don't follow the investigative procedure that follow when you open a bug report.

[Stefano]

Thats works fine (delete and create) but i still not understand, why this happend.

@meelis
well.. logs are there for a reason.. and only you can access the ones on your server and tell the devs team what's going on..

deleting and recreating a user is not a solution, because tomorrow you could find yourself in the same situation.. and until you don't help the dev team to understand why it's happening, you will be alone with your problem

if tomorrow I will have your same problem but with 20 users at a time, should I delete/recreate them all? or, better, should I hope the devs team have elements to investigate in to solve this problem?

@Koshakis
it could not be a bug, but the problem in not solved if you/we don't know WHY meelis had such an issue..
as the dev team is a very small group of people that does not read the forum, the only place to post problems is bugzilla..

Stefano