Topic: Continuous Tone after 9-10 Mins into a Call ( Urgent Fix Needed )

[Teviot]

I have an interesting situation.

I have a Linksys SPA3102 connected to my PSTN which brings it into SAIL (the other side of this is an extension).

I all so have a Linksys PAP connected as well.

After about 9 or 10 Min's into a call (be that call in or out), I have a continuous tone sound that make the continuation of that call impossible.

I have changed that SPA3102 thinking it was that but then I have it happen in a VOIP number that I have connected to a service provider which leads me to believe that is has something to do with SAIL.

Has anyone else had this problem and how was it rectified?

Or does someone have any ideas as to how I would fix this?




Just had a thought. Could this be related to the call recording feature?

[Teviot]

Has anyone got any ideas??????????????????????

[gippsweb]

Is the Voip account setup through the 3102 or onto Sail to an IP handset.
The reason I ask is that if you are using an analog handset via the 3102 it could still be a faulty ATA.

[SARK devs]

I have no idea what this is.    It sounds like it may be a disconnect tone   If you don 't see anything change in the console log when the tone starts then it isn't from your end.   If you do see a change, then post it here.  If you think it is related to call recording then turn call recording off and see if it goes away.



S

[Teviot]

Thanks S

Will watch that closely