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One or zero install sme v7.4

Offline cb-wizzard

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One or zero install sme v7.4
« on: April 26, 2009, 08:56:52 PM »
Anybody able to do successful install and configuration.

Downloaded and installed from docs, unable to configure fully, need a howto for newbie.

Offline Stefano

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Re: One or zero install sme v7.4
« Reply #1 on: April 26, 2009, 09:13:47 PM »
hi

the only thing you need to start here is to explain what's the problem.. :-)

Ciao
Stefano

Offline cb-wizzard

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Re: One or zero install sme v7.4
« Reply #2 on: April 26, 2009, 09:38:01 PM »
hi,

unable to get past the utilities server_setup, keeps on reverting back to same screen, not to sure if the database was created correctly and correct permissions assigned 

Offline cactus

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Re: One or zero install sme v7.4
« Reply #3 on: April 26, 2009, 10:33:29 PM »
unable to get past the utilities server_setup, keeps on reverting back to same screen, not to sure if the database was created correctly and correct permissions assigned
What screen? Please tell us exactly what you see without interpretation... now you leave us guessing. No database is configured in the setup screens.
Be careful whose advice you buy, but be patient with those who supply it. Advice is a form of nostalgia, dispensing it is a way of fishing the past from the disposal, wiping it off, painting over the ugly parts and recycling it for more than its worth ~ Baz Luhrmann - Everybody's Free (To Wear Sunscreen)

Offline cb-wizzard

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Re: One or zero install sme v7.4
« Reply #4 on: April 26, 2009, 10:57:38 PM »
let me try again,

i go to the following:

http://192.168.0.26/oneorzero/utilities/setup_server.php


on my server and supply a password for the mysql user, i hit the submit changes button , showing reloading screen - then comes back to the same configuration screen - docs say should go forward with configuration

Offline chris burnat

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Re: One or zero install sme v7.4
« Reply #5 on: April 27, 2009, 01:12:01 AM »
i go to the following:
http://192.168.0.26/oneorzero/utilities/setup_server.php

This is a local IP address, no one outside your network can access this URL.  Please describe as best as you can step by step what you are trying to achieve, what you did, and what happened. Verbatim please, no interpretation. Thanks.
- chris
If it does not work out of the box, please fill in a Bug Report @ Bugzilla (http://bugs.contribs.org)  - check: http://wiki.contribs.org/Bugzilla_Help .  Thanks.

Offline Stefano

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Re: One or zero install sme v7.4
« Reply #6 on: April 27, 2009, 08:08:02 AM »
let me try again,

i go to the following:

http://192.168.0.26/oneorzero/utilities/setup_server.php


on my server and supply a password for the mysql user, i hit the submit changes button , showing reloading screen - then comes back to the same configuration screen - docs say should go forward with configuration

ok.. so you are trying to setup oneorzero helpdesk sw.

as Chris told you, please tell us exactly what are you doing and the problem you have.

please, take the time to read the documentation, in particular the part related to mysql (I suspect your problem is with db creation..)

ciao
Stefano and... no,  no crystal ball here

Offline Stefano

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Re: One or zero install sme v7.4
« Reply #7 on: April 27, 2009, 08:10:42 AM »
let me try again,

i go to the following:

http://192.168.0.26/oneorzero/utilities/setup_server.php


on my server and supply a password for the mysql user, i hit the submit changes button , showing reloading screen - then comes back to the same configuration screen - docs say should go forward with configuration

ok.. so you are trying to setup oneorzero helpdesk sw.

as Chris told you, please tell us exactly what are you doing and the problem you have.

please, take the time to read the documentation, in particular the part related to mysql (I suspect your problem is with db creation..)

ciao
Stefano and... no,  no crystal ball here

edit: I read here:
Quote
Requirements                  
  • A web server capable of working with PHP (i.e. Apache and IIS)
  • MySQL version 4.1 or greater.  We recommend MySQL 5.1.
  • PHP 5.2 or greater.

as SME 7.X doesn't support PHP 5, I think you can't get it to work
« Last Edit: April 27, 2009, 10:07:05 AM by Stefano a.k.a. nenonano »

Offline Frank VB

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Re: One or zero install sme v7.4
« Reply #8 on: April 27, 2009, 09:54:08 AM »
I successfully installed oneorzero (the community version) on SME 7.3 about a year ago in an ibay. I don't have the details anymore on the installation procedure but you have to create a database and database user manually (for example using phpmyadmin). Did you do this? And also check the folder permissions as stated in the installation manual. It should work on a standard SME 7.x installation (using PHP4).

Offline cactus

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Re: One or zero install sme v7.4
« Reply #9 on: April 27, 2009, 04:00:46 PM »
I successfully installed oneorzero (the community version) on SME 7.3 about a year ago in an ibay. I don't have the details anymore on the installation procedure but you have to create a database and database user manually (for example using phpmyadmin). Did you do this?
You do not need to install PHPMyAdmin for that, just have a look here: http://wiki.contribs.org/MySQL#Create_a_new_database and http://wiki.contribs.org/MySQL#Creating_MySQL_user.28s.29
Be careful whose advice you buy, but be patient with those who supply it. Advice is a form of nostalgia, dispensing it is a way of fishing the past from the disposal, wiping it off, painting over the ugly parts and recycling it for more than its worth ~ Baz Luhrmann - Everybody's Free (To Wear Sunscreen)