Topic: Somebody have problems with the blacklist uceprotect?

[jmarcosm]

I have problems with the blacklist UCEPROTECT. The put me in their black list because my ISP is in it and some subnet in my network neighbourhood also is. I was googled looking for anotherone with my situation an i found:

http://www.jvfconsulting.com/blog/59/UCEPROTECTNetwork_Spam_List_Is_This_Extortion.html

What do you think about this? We dont have the rights to use our SME Mail server any more?

Regards

Marcos Migliorini

[piran]

>>I have problems with the blacklist UCEPROTECT.
Those are issues between you and UCEPROTECT.
Nothing to do with SME.

>>The put me in their black list because my ISP is in it and
>>some subnet in my network neighbourhood also is.
That's how UCEPROTECT does things ~ like most listing services.

>>I was googled looking for anotherone with my situation an i found:
>>http://www.foo.bah
Quote your situation and details ...not those of somebody else!

>>What do you think about this?
Nothing to do with SME.
You have to call your ISP and UCEPROTECT.

>>We dont have the rights to use our SME Mail server any more?
Not exactly. You can use SME as this is nothing to do with SME.
If others use UCEPROTECT lists then the communication might
be blocked ...until you sort it out with your ISP and UCEPROTECT.

Nothing to do with SME.

Maybe you need to read up on blocking lists more, also getting
your ISP to set a reverse PTR will allow listing services to view
you (your IP) more favourably. Ask your ISP for this not SME.

[amrock]

To Whom It May Concern:

 

The company you are sponsoring has several people trying to get together and file a class action lawsuit against this company due to their methods of operation. Listed below is several comments including UCEPROTECT on their methods of operations along with comments on what people think of this company.

 

From UCEPROTECT themselves…

People that use UCEPROTECT (BACKSCATTERER) go with level 1 or level 2 of filtering because level 3 is to aggressive by blocking out entire IP blocks instead of specific IP addresses as they should do. (http://www.uceprotect.net/en/index.php?m=3&s=5) They themselves gave this warning about level 3. …This blacklist has been created for HARDLINERS. It can, and probably will cause collateral damage to innocent users when used to block email….

Here is a list of IP addresses currently being blocked by them. I pasted them into Microsoft Excel to see how many are black listed and it went way beyond Microsoft Excel’s limit of 65,536. You can find the list here. (http://wget-mirrors.uceprotect.net/rbldnsd-all/ips.backscatterer.org.gz)

 

Here are some links of people’s comments on BACKSCATTERER along with some quotes about their tactics of extorting money which I myself have paid also. ($74.97, which I found out after paying they want on a monthly basis. I should consider myself lucky because I found out that they used to charge $200 per month) There are people rallying out there to bring up a class action lawsuit against them.

 

 http://www.webhostingtalk.com/showthread.php?t=713833

…We used to use uceprotect but we found waaay too many false positives because of very large, blanket listings We had to remove it from our list of used RBLs…

 

http://forums.contribs.org/index.php?topic=44585.0;wap2

http://www.smartertools.com/forums/p/21852/58371.aspx

…I actually was using the exact same set of RBL's, but after a while I found out that UCEPROTECT1 repeatedly listed the smtp servers of some major ISP's here (NL). Of the unique hits of this RBL (not in any of the others), about 50% was a false positive, so I removed it. I have not yet encountered similar problems with Zen, Spamcop and PSBL….

http://www.linode.com/forums/archive/o_t/t_2863/start_0/index.html

…This is an extortion racket along the lines of sorbs.net. This 'anti-spam' service may well be run by spammers - with their strange understanding of legal matters, poor grammar, and payment by PayPal - they sure act like spammers….

 

http://www.jvfconsulting.com/blog/59/UCEPROTECTNetwork_Spam_List_Is_This_Extortion.html

…JVF has never heard about UCEPROTECT until now. Their practices are bordering on extortion. Ourselves, as well as others in our same situation, feel that a class action lawsuit should be brought against them. Their method of blocking the entire ISP's IP range just because of a similar users IP is unacceptable and against every rule in the spam book. Below you can see the hoops we have been jumping through to get our IP address removed from their blacklist….

 

…OK, so we're listed on their blacklist, this is not the first time we have had to remove an IP address we manage that has been incorrectly added to a blacklist, so what is the process? As you can see in the screenshot below, they want us to pay 150.00 € Euro's (EUR) to process our request and remove our IP address. That's almost $200 dollars! This is totally unacceptable, and quite possibly illegal! We are aware that some IP addresses are definitely more suspicious than others, but you wouldn't want to filter mail from them without a little further evidence (like seeing some spam from them)….

 

…It is borderline extortion. The only people who pay are the admins that dont know any better….

 

…These people are crooks and probably run by the same people that create spam. No respectable hosting company should use them for blacklists.

They have no legitimate reason for listing an IP and can offer no proof or information for fixing the so called offence (even if you pay 150$ for it).
There are many scams on the Internet and UCEPROTECT is one of them….

 

http://www.dnsstuff.com/forum/index.php?topic=1366108.0 (This quote came from UCEPROTECT themselves when they visited the forum to defend themselves. If no reasonable person should use level 3 then why offer it???)

…This means no reasonable Person should use Level 3 for BLOCKING….

 

http://www.dnsbl.info/forum/viewtopic.php?f=6&t=1020

 

Here is a comment from my tech support on UCEPROTECT which powers BACKSCATTERER. MIPSPACE also uses BACKSCATTERER.

 

. . . Hello,
While the server is listed at UCEPROTECT, there is very little we as a company can do. They run their blacklists only as an effort to make money. We've tried to work with them before and it all comes down to them wanting money to do something that is automated in the first place. We have repeatedly asked them for logs/evidence/proof and they adamantly do not provide any. Armed with this information, upper management refuses to deal with such unscrupulous companies. . . .

 

Thank you for your time,

Michael

 

[amrock]

I don't think that it is a coincidence that right after I voiced my opinion on UCEPROTECT that they blacklisted me on level 1, 2, and 3.

What do you think? This DEFINATELY shows questionable behavior!

Michael

[CharlieBrady]

What do you think?

I think this has nothing to do with SME server. Complain somewhere else, please.

[amrock]

Sorry about the complaint, but I am glad to hear this has nothing to do with the SME.

[shawnbishop]

Correct it has nothing to do with SME, so if you have been blacklisted, add your IP address to whitelist.org, and you will be removed from the UCEPROTECT

[amrock]

whitelist.org did not come up for me. Is the address correct?

[piran]

http://www.google.co.uk/search?q=whitelist.org
...it's the first non-commercial listing.

[amrock]

Oh! whitelisted.org instead of whitelist.org.

Thanks for the great tip! Here is an excerpt of the page at www.whitelisted.org

Welcome to Whitelisted.org


If you are not an abuser, you have the chance to add your Mailserver-IP to our whitelist zone.

This whitelistzone is available by DNS as ips.whitelisted.org and registered IP's are also excluded from neighborhood blocklists
such as UCEPROTECT Levels 2 and 3.

This means if your Netrange or Provider gets listed in UCEPROTECT Level 2 or 3, then your IP will by excluded and marked as clean, if registered with us.

This is done as long as your subscription is valid and your system is NOT listed in UCEPROTECT Level 1 for abuse.
If your IP gets listed at UCEPROTECT-Level 1 for abuse, it can and will no longer stay in ips.whitelisted.org!

[piran]

We know.
It's YOUR problem.
It's YOUR IP that has the issue(s).
It's NOT down to SME or its proponents to resolve YOUR problem.
Clean up whomever is misusing YOUR IP and then (pay to) get it whitelisted.
Job done.

[amrock]

Unfortunately, my specific IP address is not to cause because email is routed through my hosting's gateway servers so I am pretty stuck. Below is the excerpt from my tech support on this, but thank you anyway.

Michael

Hello,
Are you sure the bounces are because of UCEPROTECT or BACKSCATTERER? I truly only know of MIPSpace that actually uses them and very few companies actually use MIPSpace as a blacklist. Again, these blocks are not against your IP or your server, it has to do with our gateway servers which all emails are routed through. Most of the IPs are not listed at MIPSpace, less than 5% actually are from what I can tell.

Regards,
Network Security Administrator

[piran]

We had assumed that... your beef is with your ISP.
It's YOUR IP with them that is being afflicted.
You have to do the work with them not us.
Bottom line... change ISP.
It's not up to SME or its proponents to fix things.
It's you.

[amrock]

It was never my intention to ask for your help neither blame you. I was just informing the forum what I have learned and discovered. Sorry if I have been a bother. What ISPs do you suggest?

Michael

[piran]

I cannot recommend any ISP.
People seem to be usually OK with Google's
gmail service though I haven't used them.

[chris burnat]

Moving this topic to general discussion where it is more appropriate and locking since it has became somewhat unproductive.