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Need help registering phones on freepbx

Offline Markboy67

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Need help registering phones on freepbx
« on: October 29, 2009, 12:33:21 PM »
Hi
I am new to the SME server and freepbx. I have installed both and I am quite impressed. The problem that I have is getting phones to register with freepbx. I am using a Mitel 5215 dual mode phone which I have previously registered on an Asterisk system without any problems. The only thing that I can think of is that freepbx is sitting behind SME and pointing the Mitel phone at the IP address of the SME server is not enough (As it was with a dedicated Asterisk system). If you could help me out on this I would apprecciate it.

Regards

Mark

Offline Daniel B.

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Re: Need help registering phones on freepbx
« Reply #1 on: October 29, 2009, 01:02:48 PM »
Hi.

FreePBX is just a frontend for Asterisk, a standard asterisk server is running on your SME. You should take a look at your logs (/var/log/asterisk/full) to find what's going on.

Do you have created an extension for this phone ?
Double check the SIP ID (extension num) and the secret

Regards, Daniel
C'est la fin du monde !!! :lol:

Offline arne

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Re: Need help registering phones on freepbx
« Reply #2 on: October 29, 2009, 07:09:01 PM »
To set up a ip telephony client for your server, there need to be some place in the  clients setup where you can configure your servers ip.

I tried to look in the telephone manual and I could not find any place to set up the server ip: http://edocs.mitel.com/UG/EN/33_5215_UG_R6_EN.pdf

Could this mean that this telephone is preprogrammed to use mitels server ?

To test your own iptelephony server you could use a pc based telephony client, Zoiper as an excample.

http://www.zoiper.com/download.php?os=Windows&ap=z2&location=zoiper_free_2_installer_exe

The free edition is a quite good one.

I use the original Asterisk server with manual/textbased configuration, so things could work a bit different, but I belive it is equaly the same.

From logging into the server as root, I type:

asterisk -vvvr

Then I am inside Asterisk CLI.

Then I can see the sip clients regitred on the server using this command:

sip show peers

I also can se registration on other servers:

sip show registry

While using a client or caling into the server you can also se the messages from the server in CLI, online, what is going on.

to log out: exit

Does it work like this ? I think it should ..

If you can not change the telephone clients sip server ip, you caan not register it on your server, but you still can test (and use) your Asterisk server via a free PC based sip client like Zopiper.
« Last Edit: October 29, 2009, 09:55:10 PM by arne »
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Offline johnp

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Re: Need help registering phones on freepbx
« Reply #3 on: October 30, 2009, 03:40:05 AM »
For sure a Mitel phone would be by default running Minet. Since the phone was operating in sip mode earlier, I don't think the phone is operating in default mode.