Topic: Inbound Trunks and PTT_CLID

[Teviot]

Hi

I have a few inbound truncks and have them going to various extensions.  I would like to route a particular number that is calling via my trunks to a particular extention instead of the call group that the trunk concerned is roouted to.

Is PTT_CLID_Class or PTT_CLID the best way to do this?

I have read the Doc's and it wasn't clear as to what PTT_CLID and PTT_CLID_Class do and how they work with inbound calls.

I also did a search on the forums and the result weren't clear either.

So in short, I would like caller 123 to be routed to ext 789 instead of the calls coming in on that trunk going to 456 call group.

How I have explained my question well enough for it to be easy to understand.

[SARK devs]

clid group routes a single caller id whereas clid class routes a mask.

to route callerid 123 you would use clid_group and enter 123.
to route all calls from area code 0198 you would use clid_class and you would enter something like _0198XX.

make sure that you have the SWOC flag checked in the trunk (it means Switch On Caller Id)



Kind Regards

S

[Teviot]

Let me see if I have that right!

Sensitive information has been blocked out for privacy reasons.

I realise that I have the CLID set to HANGUP at the time the picture was snapped of my desktop

(Links removed for privacy reasons)

[SARK devs]

looks OK

give it a whirl


Best

S

[Teviot]

and you would enter something like _0198XX.

Could you confirm this please as I think it doesn't work set this way.  I think I have found it works better without the "_" and I am using the full complete number

[SARK devs]

Yes you must sepcify the full number without the pattern character (_) for PTT_CLID_Group - that is my understanding of how the code works.

Best

S.