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Greetings tab with Sail/Asterisk

Offline charlien

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Greetings tab with Sail/Asterisk
« on: May 24, 2010, 05:45:18 AM »
I have a "Greetings" tab on my SME server but can't do anything with it. It has the heading "TDM/VoIP Softswitch - Greetings". Under that is a box that says "COMMIT" and under that are two boxes "Number" and "Description". Under that is another "COMMIT" box. Am I missing something? I can record a greeting by dialing *60*NNNN. Thanks for the help.
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Offline gippsweb

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Re: Greetings tab with Sail/Asterisk
« Reply #1 on: May 24, 2010, 06:58:30 AM »
The NNNN you use becomes the number of the greeting which will show on the greetings panel.

You can then add a description to the greeting so you know which is which.

You can add the files manually as well. See http://www.voip-info.org/wiki/view/Asterisk+sound+files for info on how to do that

« Last Edit: May 24, 2010, 07:00:32 AM by gippsweb »

Offline jester

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Re: Greetings tab with Sail/Asterisk
« Reply #2 on: May 24, 2010, 08:13:33 AM »
SARK docs wiki and specific info on greetings. Please do search.

Offline charlien

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Re: Greetings tab with Sail/Asterisk
« Reply #3 on: May 24, 2010, 01:37:20 PM »
The NNNN you use becomes the number of the greeting which will show on the greetings panel.

You can then add a description to the greeting so you know which is which.

You can add the files manually as well. See http://www.voip-info.org/wiki/view/Asterisk+sound+files for info on how to do that

I did that several times. *60*3000 and *60*3001. Saved them. Went to greetings. Nothing.

I looked in ~/asterisk/sounds (both /var/lib and /usr/share) for anything that looked like "usergreetingnnnn" and found nothing. I assumed in my case I would see a file usergreeting3000 and usergreeting3001.
« Last Edit: May 24, 2010, 01:49:50 PM by charlien »
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Offline jester

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Re: Greetings tab with Sail/Asterisk
« Reply #4 on: May 24, 2010, 04:01:43 PM »
User greetings are stored in /var/lib/asterisk/sounds if i remember correctly. Just a few thoughts: does that dir have the correct premissions/owner set. Maybe the version of SAIL you're running has got a glitch... upgrade or report a bug if it's the latest version.

Offline charlien

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Re: Greetings tab with Sail/Asterisk
« Reply #5 on: May 24, 2010, 04:22:23 PM »
User greetings are stored in /var/lib/asterisk/sounds if i remember correctly. Just a few thoughts: does that dir have the correct premissions/owner set. Maybe the version of SAIL you're running has got a glitch... upgrade or report a bug if it's the latest version.

I installed it from source yesterday so I don't think it is old. The permissions should be asterisk:asterisk correct?

I'm getting closer! I uninstalled sail-2.4.1-23 and installed 2.5.1-7 -> same problem. Uninstalled 2.5.1-7 and installed 2.4.1-12 -> works.
« Last Edit: May 24, 2010, 10:37:34 PM by charlien »
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Offline SARK devs

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Re: Greetings tab with Sail/Asterisk
« Reply #6 on: May 30, 2010, 07:40:15 PM »

fixed in 2.5.1.8

not fixed in 2.4 yet

Kind Regards

S