In my case, I noticed that "they" change IP address often, so do not rely on blocking them with individual rules...
Yep, I had noticed the same, but I figure if I block enough of their ip range they'll give up and go somewhere easier.
I had one extension I had missed re-doing with the alpha/num password and acl's. They got it and blew the small amount of credit on that account. My mistake and I'll wear it. I've now made sure all extensions are hardened.
The only thing that threw me was that I thought having a mac address only let that device connect. But it only works for the auto configuration (silly me

).