Topic: Asterisk and Sail setup problem (f

[portedaix]

Hello,

My problem : When I connect with SJPhone from a windows station to asterisk, it registrers but shows the message NAT/Firewall : blocked.

I am an asterisk newbie, but tried my best for 2 days now! I am setting up asterisk and sail on sme 7.5.1. in servergateway mode.
I followed the contrib http://sarkpbx.com/twiki/bin/view/Main/DocChapter03b and other docs.
asterisk is up and running. I have created extensions. I see them in sail with a tick box. Shouldn't it be a "plug icon", when fully connected ?
I cannot dial outside at the moment, but it ok from extension to extension.
There is no other firewall than smeserver one on my network.

I have been looking high and low to find out what could block the outgoing connection, I found nothing.
So far, in my route, the dialplan is _X! just to make sure that it does not stop calls, if I am not mistaken.

Thanks for help.

[SARK devs]

Shouldn't it be a "plug icon", when fully connected ?

Only if you are running a class C network and you have dynamic proxy turned on.  Otherwise, a checkmark (tick) is fine.

If your extensions can call one another then Asterisk and sail are good.

If you really do have a route dialplan of _X then it won't dial anything except single digit numbers.  Incidentally, it's not a good idea to create a dialplan with fewer digits than your etension numbers, otherwise you run the risk that everything, including internal dials, will get shunted out the trunk. 

It's always a good idea to have the asterisk console open when you test so that you can see exactly what Asterisk is doing with your dials.


Kind Regards

S