Topic: Voicemail Settings wrong

[apmuthu]

SME8b6 / SAIL 3.1-86

Error in asterisk/messages file:

Code: [Select]

app_voicemail.c: maxsilence should be less than minmessage or you may get empty messages
File: /etc/asterisk/sark_vmail_header.conf
Values that are wrong in it causing the above message:

Code: [Select]

minmessage=2
maxsilence=6

If we change it here and later upgrade SAIL, it will be overwritten - please change values to be reasonable, in the rpm itself - or alternatively see that the error does not come ..... (is that in your hands?)

In the messages file, we also get the following:

Code: [Select]

chan_sip.c: Format for registration is user[:secret[:authuser]]@host[:port][/contact] at line 7What can/should we do about it?

[apmuthu]

The following post:
https://reviewboard.asterisk.org/r/293/diff/
states that

Max silence was represented in milliseconds, yet vmminsecs (minmessage) was represented as seconds.

and

Also, the inequality was reversed.

[SARK devs]

Hello appmutha

We are aware of the warning but we don't plan to change the settings.  They are correct for what most people want even though you can
get empty mesages.   Most clients ask for a short min message because during internal calls they will often leave very short messages like "It's john, call me" or something equally terse.  They WILL get extremely cross if we drop these messages as too short (minmessage).  By the same token we need to allow a reasonable silence because there are times when  silence happens in a call and it is perfectly valid.  Customers will complain (quite rightly) if a call gets dropped because someone simply paused to consider the answer to a question that was asked by the other party.

Your point about upgrade/change is something we are working on and I'll come back to you on that shortly.

Kind Regards

S