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Webmail doesn't show Junkmail folder

Webmail doesn't show Junkmail folder
« on: July 13, 2011, 02:34:58 PM »
Hi,
I am running SME Server 7.5.1 and when I logon to webmail cannot expand the "(+)Mail" folder. 
This problem was with some users that they cannot expand mail. Other users were able expand mail but they couldn't see the junkmail folder in their webmail.

In Server-Manager--> Eamil-->Change Email Filtering Settings --> I enabled "Spam filtering" and "Sort spam into junkmail folder" which were disabled before, since I am running a separate (Endian) Firewall to do spam filtering.

Now my all users cannot expand "(+)MAIL" in webmail. I did disable spam filter and enabled again but no success. I have run update and restart server but no success.

In MS-Outlook (POP3) we have received spam emails in junk email but some emails are still in junk which are not transferred to MS-Outlook, as I already said all users now cannot expand "(+)Mail" to see junkmail folder to make sure about their emails.

Best regards,

Tariq

Offline CharlieBrady

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Re: Webmail doesn't show Junkmail folder
« Reply #1 on: July 13, 2011, 03:03:00 PM »
I think you might have missed this, which displays every time you post a forum message:

Don't report problems here - Please report bugs and potential bugs in the bug tracker