Topic: Outlook Sent Items

[Bud]

hope you guys can help

i have remote users using ms outlook at their homes with email accounts from their company (sme is the company mail server)

the users also have computers at the office using ms outlook

they need to have their sent items from home to also be on the office ms outlook profile

how do i get this done?

please help 

[Stefano]

if you want they automagically moved, the sad answer is: you can't

you'd better move your users to a standard compliant email client like thunderbird.. in this way you will solve many problems (pst 2GB limit size too)

all IMHO

[byte]

in this way you will solve many problems (pst 2GB limit size too)

The 2GB limit was only applicable to Outlook versions prior to Outlook 2003 But nevertheless as you say Thunderbird is a better way

[mmccarn]

If you absolutely must continue to use Outlook both locally and remotely, you can kludge something together. 

In the past I have done this by creating a rule in Outlook that runs when you *send* email that moves the sent items into the IMAP "Sent" folder on the server (outlook 2000: http://support.microsoft.com/kb/198854; outlook 2003, courtesy of MIT & Internet Archive: http://web.archive.org/web/20070112053000/http://itinfo.mit.edu/article.php?id=7590.  Outlook 2007 apparently allows you to set an IMAP folder locate for Sent Items: http://office.microsoft.com/en-us/outlook-help/change-where-sent-e-mail-messages-are-saved-HA010164216.aspx)


You may also be able to configure the remote outlook clients to bcc "username-sent@blahblahblah", then create rules on the server or on the office Outlook computers that file any email addressed to "username-sent@..." to the "Sent" folder. (This trick can be used for blackberry users, too).

[axessit]

Why not get users to VPN in from home, and set up Outlook to use Imap everywhere. I am guessing they would be missing their new inward bound messages from work if they 'popped' them from home, so their work inboxes will not be in synch.

[Bud]

hope you guys can help

" then create rules on the server or on the office Outlook computers that file any email addressed to "username-sent@..." to the "Sent" folder. (This trick can be used for blackberry users, too) "

i have created a pseudonym for a user called " username-sent ' and Selected the account for that user.
now how do i get the mail that goes to username-sent@mailcom to go to the " sent " folder in the sme server for that user. what contrib or script must i use.

any help greatly appreciated 

[mmccarn]

I haven't setup procmail filters for 10 years or so, but this should point you along:

- install 'userManager'
http://wiki.contribs.org/UserManager

- install 'Mailsorting':
http://wiki.contribs.org/Mailsorting
http://dungog.net/wiki/Smeserver-mailsorting

[brianr]

Outlook 2007 and later allow you to configure where the sent items are put.

2003 needs a rule (in outlook) to copy anything sent to the IMAP folder.

Not sure that it is possible at all in 2000.

[Bud]

mmccarn and team

thanks for your help

ok i installed the dungog-email ( http://dungog.net/wiki/Dungog-email ) contirb

i have two users using ms outlook 2007 ( pop3 configuration )
both users have a notebook and a pc at their homes
NB: in outlook on both notebooks and pc's i have setup outlook to leave a copy of all emails on the sme server
i have created a pseudonym for both users on the sme 7.51 server eg: user1-sent and user2-sent
i setup ms outlook 2007 on the notebooks and home pc's for both users using example http://web.archive.org/web/20070112053000/http:/itinfo.mit.edu/article.php?id=7590
or example http://office.microsoft.com/en-us/outlook-help/change-where-sent-e-mail-messages-are-saved-HA010164216.aspx

by using the dungog-email contrib i did the following:
1. You can enable all mail to be directed through either procmail or maildrop. ( So choose procmail or maildrop - I used " maildrop " )
2. Then create procmail or maildrop rules that all users run, they will be run before the users rules.

in the dungog-email contrib i chose the user and created a rule to send all email from the user with the pseudonym eg: " user1-sent " to move to the " sent-mail " folder in the sme server for that user account.

This worked for me. So now when the user(s) send email from both their notebook(s) and pc's the " sent " mail goes to the sme servers " sent-mail " folder for that user.

Question: Now I need each of the Notebooks and Home PC's to have all the " sent " mail from each notebook/pc to be in the Outlook " sent " folder of each respective notebook/pc
How do you that?

Any Ideas

Thanks again for all your help 

[janet]

Bud

You should just change their email accounts to use IMAP. That way all the mails stay on the server and wherever they go, whichever email client they use, their incoming and outgoing mail will appear everywhere. I have a number of smartphones and a number of desktop computers each reading IMAP mail for various user accounts and it works fine.

[Bud]

mary

thanks for your suggestion i appreciate your help.

the sme server is setup as a proxy server
the thing is that i did at first use imap however the client is using a dyndns account to connect to the sme server remotely.  (i did port forward ports for both imap and smtp)
the sme server is also busy with other jobs and at times is quite busy, this makes things a bit slow when using dyndns to send and receive mail from any computers outside the lan. what i then did was use pop3 and an external smtp server to deliver mail. this seems to reduce the load on the sme server.

any other ideas 

[cactus]

the sme server is also busy with other jobs and at times is quite busy, this makes things a bit slow when using dyndns to send and receive mail from any computers outside the lan. what i then did was use pop3 and an external smtp server to deliver mail. this seems to reduce the load on the sme server.

Does it use lot's of CPU? Or memory?

any other ideas 

Yes, find the bottle neck and invest in hardware to relief the problem or buy a new better equipped server. To me this seems you are running a server that is not up to it's tasks...

[janet]

Bud

Well I agree with cactus that your server hardware and/or Internet connection is not up to the task or perhaps not configured as appropriately as it should be eg you may need to throttle or reduce concurrent email throughput.

Moving on from that as you seem to say you have exhausted that possibility (ie IMAP on the sme server).

I would say IMAP needs to be used correcty or it will be slow especially if you have lot's of messages in any one Folder (eg Inbox) and they are large messages, as you are reading all the messages in any folder every time you open your IMAP email client and click on a folder.
Your IMAP Inbox needs to be regularly/routinely maintained by moving all messages to other archive/Inbox folders.
That way each user is only reading the new Inbox messages when they connect via IMAP which makes for much quicker access.

Moving on from that usage comment, then I would suggest using an external free email provider eg gmail.
Forward each users email from the sme user account to the correspoding gmail account.
Configure gmail for IMAP, and then configure the email clients to access gmail using IMAP.

This works quite well also for people I have set it up for, including myself when necessary.
It takes the load off sme server and gives you a (usually) fast connection to gmail.
Still keep in mind to move everything out of the Inbox once the messages have been read.

[mrjhb3]

hope you guys can help

i have remote users using ms outlook at their homes with email accounts from their company (sme is the company mail server)

the users also have computers at the office using ms outlook

they need to have their sent items from home to also be on the office ms outlook profile

how do i get this done?

please help 

You can do this for sent items and trash. Look at /home/httpd/html/horde/imp/config/prefs.php.  Create custom-templates for one or both of the below lines.

//135sent_mail_folder
// sent mail folder
$_prefs['sent_mail_folder'] = array(
    // The mailbox value must be encoded in the UTF7-IMAP charset (see RFC
    // 3501 [5.1.3]). For Exchange, uncomment the entry below and remove the
    // default value entry.
    'value' => 'Sent Items',     
    // 'value' => _("Sent"),
    // value below for SME Server that is consistent from day one
    //'value' => 'sent-mail',
    'locked' => false,
    'shared' => false,
    'type' => 'implicit');

//165trash_folder
// trash folder
$_prefs['trash_folder'] = array(
    // The mailbox value must be encoded in the UTF7-IMAP charset (see RFC
    // 3501 [5.1.3]). For Exchange, uncomment the entry below and remove the
    // default value entry.
    // 'value' => 'Deleted Items',
    //'value' => _("Trash"),
    // Value below for SME Server so that it's consistent from the beginning
    'value' => 'trash',
    'locked' => false,
    'shared' => false,
    'type' => 'implicit');

After you've created your custom-templates,

Code: [Select]

expand-template /home/httpd/html/horde/imp/config/prefs.php
This will only take effect for new users added to the system because they won't have any setting yet saved, so you could make your changes, create a new user, send a test email so your sent folder is created and make sure it's seen with webmail and outlook. 

For users that have already logged in and have settings saved in mysql, you'll need to login to webmail as the user and choose options, mail, personal information, and change the sent mail folder to what outlook is using.  For trash settings, use deleting and moving messages and change the trash location. 

Logout, then login to webmail, send email and check new sent folder, you should see what you sent, as long as you are saving sent messages.  If this new location is the outlook location as well, then you should see all of the outlook sent mail.  You will then need to move the items from your old webmail sent folder to this one for each user initially.  Same for trash.

After that, users using webmail or outlook should see the same sent mail and/or deleted items.  I've done this and it seems to work well in my situation, and like I stated, it's just a little tedious to set up for already established users.
 
Good Luck,
 
John