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[solved] strange error in horde/thunderbird when try to delete one folder

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Offline larieu

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[solved] strange error in horde/thunderbird when try to delete one folder
« on: October 27, 2011, 08:13:27 AM »
sme 8

some accounts (only 3 discovered yet) have a strange behavior
when try to delete one folder (In thunderbird or horde) I get an error

this is how it looks in horde
Code: [Select]
The folder "balarie" was not deleted. This is what the server said: Internal error occurred. Refer to server log for more information. [2011-10-27 08:52:01]

but I am not able to find the appropriate log to see the error
nothing appear in /messages/ or /httpd or /imap or /imaps
can someone point me where to look after this error log?

this particular folder "balarie" was created specially to be deleted
I have tried as follows

create "balarie" folder into Thunderbird - right click on delete - it was moved into trash (OK)
right click on folder and delete - error occur

go into horde create another folder "balarie_new"
go to folders - and tried to delete this - error occur

this is not general to all users - other users can delete folders from thunderbird and horde
« Last Edit: October 30, 2011, 06:15:19 PM by larieu »
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Offline CharlieBrady

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Re: strange error in horde/thunderbird when try to delete one folder
« Reply #1 on: October 27, 2011, 09:32:03 AM »
I suspect you might have missed this when you posted your message:

Don't report problems here - Please report bugs and potential bugs in the bug tracker
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Offline larieu

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Re: strange error in horde/thunderbird when try to delete one folder
« Reply #2 on: October 27, 2011, 09:34:35 AM »
dear CharlieBrady I don't know if it is a bug
I just want to know where to look for one log
this is not a bug
to report a bug I'll need to put also the log
and I'm not able to find it
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Offline cactus

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Re: strange error in horde/thunderbird when try to delete one folder
« Reply #3 on: October 28, 2011, 11:00:28 PM »
Quote from: larieu on October 27, 2011, 09:34:35 AM
dear CharlieBrady I don't know if it is a bug
I just want to know where to look for one log
this is not a bug
to report a bug I'll need to put also the log
and I'm not able to find it
All problems that occur with core packages that are not normal should be considered a bug when a package is in beta status as SME Server 8 is and therefore should be reported as a bug. Please post back the reference to the bug you created for future readers.
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Offline larieu

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Re: strange error in horde/thunderbird when try to delete one folder
« Reply #4 on: October 29, 2011, 10:12:18 AM »
job done

http://bugs.contribs.org/show_bug.cgi?id=6773

my problem is that I don't know where to look for that specific log
can anyone suggest more options
I have tried with grep and time
it exist any other horde logs not in /var/log/ ?

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Offline larieu

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Re: [solved] strange error in horde/thunderbird when try to delete one folder
« Reply #5 on: October 30, 2011, 06:17:46 PM »
Charlie , Cactus
should I close that bug ticket?
or someone from the team is "charged" with this
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