hi mary
the nas drives all come with their own software, which i think is linux, i haven't actually bothered to investigate, just set them up with default settings, created users / folders etc and connected to the network. i have also shunned the raid facility as have had problems and lost data, i started off with all western digital nas boxs but they all crashed, so switched to qnap. 3 years now all are still functioning and have twice had to restore a sme server and all went well. One problem is that if there is a power failure it takes 1/2 to hour (depending on the amount of data) to come back up. the nice thing about the nas it actually is a mini server and just runs.
Just something that might interest others when it comes to external usb devices, either an external hdd or a flash drive. when ever you plug or unplug this device there is a voltage potential difference, and depending on the clothing you are wearing, carpet, long hair etc, create static electricity and blow this device or erase all data. I have many customers coming in crying because they have lost all their data on their flash or external hdd. These devices are a false sense of security. i had one sme server that had an external hdd connected to it and was being used as a backup, there was a bad power surge and the power supply on the sme blew, so did the hdd and external hdd lost every thing, from that experience i never have any backup device connected directly to the server or even in the same room.
Bolting server down. All the sme servers i have, i have custom built and the cases i use have holes in the bottom after removing the plastic feet, or drill the holes before assembling (Drill fillings washed or blown out before assembly). some other protection devices i also use are, a steel welded cage or even kingston locks, (steel cable).
i believe you can never have enough backups and never rely on humans to do it manually. even though i use nas devices i still secretly find a quiet pc on the network where i have installed an extra hdd and make a copy of my sme backup. i often tell my customers that their network is busier at night than it is during the day. each computer is getting a clean, degrag, backup etc then the accounting software gets backed up, then the sme back up runs, then a copy is made, and this must all happen before 6 the next morning. on some sites where i have several sme's it takes from friday night till monday morning to complete all the full backing up. 2tb nas devices are getting full will soon have to look into 3tb devices.
hope this helps
thank
john